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    Remote Associate Customer Support - Phoenix, United States - Brandstetter Carroll Inc

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    Description

    Job Summary:

    To expand our workforce, we are looking for a highly competent Remote Associate Customer Support. You will be essential to providing excellent customer service, addressing challenging client issues, and increasing customer happiness in your work as a Remote Associate Customer Support. Together with our remote team, you will collaborate to guarantee flawless client experiences.

    Responsibilities:

    Deliver outstanding customer service through chat, email, and phone

    Professionally and quickly handle complicated client concerns

    Work with cross-functional teams to resolve customer issues

    Create and preserve correct customer interaction records

    Stay current on product knowledge and industry advancements

    Achieve and surpass performance metrics and customer satisfaction targets.

    Benefits:

    An attractive compensation and benefits package that is designed to be competitive in the market.

    Flexible scheduling and a harmonious work-life equilibrium

    Recognition and rewards for outstanding performance

    Being able to utilize contemporary tools and technologies

    Join a highly successful team that prioritizes excellence and ensuring client happiness

    Enhance your problem-solving, communication, and customer service skills Telecommute and reduce lengthy commutes

    Requirements:

    Minimum of 1 year of experience in customer support or a closely related field

    Exceptional communication and problem-solving abilities

    Proficiency in working both independently and collaboratively in a remote setting

    Keen attention to detail and strong organizational skills

    Familiarity with customer support software and technology

    "Please be aware that this position is exclusively available to individuals who are residents of the United States." Applicants must be residents of the United States in order to be eligible.


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