Consultant Customer Contact Center - Harwood, TX, United States - Oceanic Ventures

James Miller

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James Miller

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Freelance
Description

Diverse tasks await you in Harwood, TX:

  • You will provide telephone consultation in the field of statutory health and long-term care insurance and utilize digital channels (email, video consultation, chat, etc.).
  • You will handle initial telephone inquiries and direct specific inquiries to the appropriate professionals.
  • You will turn interested callers into new customers.
  • You will provide highquality service while adhering to our quality standards.
  • Requirements:
  • Ideally, you have completed training as a social insurance specialist, health care management specialist, or dialogue marketing specialist, or have successfully completed another education in the fields of business, administration, or medicine. You also have professional experience with a strong focus on customer service.
  • You have excellent communication skills and know the "keys to satisfied people."
  • IT skills and experience with SAP and Microsoft Office products are desirable.
  • Benefits:
  • Meaningful and responsible tasks.
  • Flexibility in scheduling, with the possibility of working from home.
  • Attractive fixed salary according to pay group 6 BAT/AOK, vacation pay, Christmas bonus, 30 days of vacation, company pension plan.
  • Internal company health management, company bike leasing, annual health allowance.
  • Employee discounts at numerous partner companies (Corporate Benefits).
  • Interesting opportunities at a significant company in the healthcare industry, with diverse training opportunities through our inhouse academy.
  • AOK Rheinland-Pfalz/Saarland has been certified as a familyfriendly company and has also been recognized as a company

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