- Has a strong understanding of the business application(s) and works with higher level staff or technical support to understand and resolve complex application software problems
- Able to do the research and testing that is necessary to answer basic customer inquires
- Analyze and document client needs and business processes
- Able to manage multiple tasks concurrently when priorities are provided
- Responsible for communicating directly to customers on progress of issues
- Responsible for testing system enhancements and assisting clients with implementing new business features
- Ability to work in a supporting role as team environment with developers, testers and designers
- Ability to provide software business/operational training to clients
- Strong experience with requirements gathering and writing specs.
- Bachelor's degree required or four years of related work experience may substitute for bachelor's degree
- Strong analytical, interpersonal, communication, problem solving and research skills
- Excellent written and oral communications skills
- Proficiency with Microsoft Office products (Word, Excel, Outlook)
- Understanding of software systems from the user's and technical perspective
- Minimum 5 years of experience in customer support in banking/lending software or similar industry
- Must work well under pressure to meet ongoing and overlapping deadlines within abbreviated time constraints
- Additional hours may be needed during peak times and for software releases
- Prior experience with Structured Query Language (SQL) and relational databases a plus
- Formal presentation experience a plus
-
Commercial Analyst
3 weeks ago
OOCL (USA), Inc. South Jordan, United StatesCommercial Analyst · Onsite role, Monday-Friday, 8:30am - 5:00pm. · As an essential corporate function, OOCL's Outbound Trade department oversees and manages all commercial aspects relating to outgoing vessel utilization and profitability specific to an individual Trade (i.e. T ...
-
Systems Operations Analyst, Commercial
4 weeks ago
Shaw Systems Salt Lake City, United StatesJob Description · Job Description Salary: · Summary/Objective · Shaw Systems is a national software development company that has an established record of solid financial performance and an excellent reputation for providing quality products. We are seeking a motivated individual ...
-
Zions Bank Salt Lake City, United StatesZions Bank recognizes that its success comes from the dedication, experience, and talents of its diverse employee base. As we usher in the next generation of banking, we're committed to being the premier employer of choice. We're proud to have ranked among American Banker magazin ...
-
Zions Bancorporation Salt Lake City, United StatesZions Bank recognizes that its success comes from the dedication, experience, and talents of its diverse employee base. As we usher in the next generation of banking, we're committed to being the premier employer of choice. We're proud to have ranked among American Banker magazin ...
-
Commercial Analyst
3 weeks ago
OOCL USA Inc South Jordan, United StatesJob Description · Job DescriptionCommercial Analyst · Onsite role, Monday-Friday, 8:30am - 5:00pm. · As an essential corporate function, OOCL's Outbound Trade department oversees and manages all commercial aspects relating to outgoing vessel utilization and profitability specifi ...
-
Product Analyst Commercial Insurance
2 weeks ago
Diedre Moire Corp. Pleasant Grove, United StatesInsurance Product Development - Commercial - Pleasant Grove, UT · Insurance Product Analyst Developer Specialist Commercial Lines Insurance Product Design Market Analysis Underwriting KPI Development Policies Forms Rates Rules Program Strategies CPCU _ . · REMOTE WORK FROM HOME A ...
-
Lead, Program Finance
3 weeks ago
L3Harris Technologies Salt Lake City, United States Temps pleinJob Description: · Our Financial Analysts play a key role in keeping our departments and programs on track. All departments utilize Earned Value Management System (EVMS) to keep all projects and programs moving in the same direction with accurate and complete information for our ...
-
Compliance Analyst
2 weeks ago
Celtic Bank Salt Lake City, United States PermanentCeltic Bank's Compliance Analyst assists management in ensuring regulatory compliance at our Strategic Lending Partnerships ("SLP"). As a Compliance Analyst, your duties will include (i) evaluating customer-facing materials, policies, and procedures for compliance risks, (ii) mon ...
-
Underwriting and Transaction Manager
3 weeks ago
Celtic Bank Salt Lake City, United States Full timeCeltic Bank's healthcare lending team is looking for Commercial Loan Underwriter with experience underwriting healthcare assets, including ALF/MC/SNF/CCRC and more. · Primary responsibilities and qualifications include: · Loan underwriting with a special focus on healthcare asse ...
-
BankTalent HQ Salt Lake City, United StatesZions Bank · recognizes that its success comes from the dedication, experience and talents of its diverse employee base. As we usher in the next generation of banking, we're committed to being the premier employer of choice. We're proud to have ranked among American Banker magaz ...
-
Reliability Data Analyst
1 week ago
JLL Salt Lake City, United States Full timeJLL supports the Whole You, personally and professionally. · Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our ind ...
-
Global Banking
3 weeks ago
Russell Tobin Salt Lake City, United StatesJob Description · Job Description · Russell Tobin is looking to hire Operations Analyst based in Salt Lake City, UT for our client who is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth manageme ...
-
Senior Financial Analyst
3 weeks ago
Verra Mobility Salt Lake City, United StatesWho we are...Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-ligh ...
-
Insurance Product Developer
2 days ago
Diedre Moire Corp. San Francisco, United States PermanentProduct Forms Developer Commercial Insurance - Kearns, UT · Insurance Product Analyst Developer Specialist Commercial Lines Insurance Product Design Market Analysis Underwriting KPI Development Policies Forms Rates Rules Program Strategies CPCU _ . · REMOTE WORK FROM HOME ...
-
Account Analyst
4 days ago
Commercial Funding, Inc. Salt Lake City, United StatesJob Description · Job DescriptionAccount Analyst · Downtown Salt Lake City, UT · Commercial Funding Inc. (CFI) is a national accounts receivable finance, factoring and asset-based lending company located in Salt Lake City, UT. We are a subsidiary of Commercial Credit, Inc., one ...
-
Energy Analyst II
1 day ago
Bernhard LLC Salt Lake City, United States**About Us** · Bernhard's core mission is delivering innovative engineering, construction, and energy solutions that empower our clients and promote a sustainable future. Bernhard is comprised of four divisions: Mechanical, Electrical, Engineering, and Development, each with a d ...
-
Sr Financial Analyst
4 weeks ago
bioMérieux SA Salt Lake City, United StatesManage, prepare, review, and analyze Revenue/OPEX budget, forecasting, FTEs, models, templates, and presentations for North America Commercial Operations team. · Directly supports commercial operations leadership with data and reporting needs for forecasting, budget, StratPlan a ...
-
Manager senior
1 week ago
UMB Financial Corporation Salt Lake City, United StatesAs the leading line of business, UMB's bottom line is directly impacted by the growth of our Commercial & Industrial loan portfolio. The team consists of Portfolio Managers, Underwriters, Credit Analysts, Treasury Management, Commercial Card professionals, and Capital Market part ...
-
Senior SOC Analyst
2 weeks ago
Verra Mobility Salt Lake City, United StatesWho we are... · Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-l ...
-
Zions Bancorporation Salt Lake City, United StatesIntern - Credit Analyst, International BankingSummer 2024 Paid InternshipMid May - Mid AugustZions Bank recognizes that its success comes from the dedication, experience and talents of its diverse employee base. As we usher in the next generation of banking, we're committed to be ...
Systems Operations Analyst, Commercial - Salt Lake City, United States - Shaw Systems
Description
Job Description
Job DescriptionSalary:Summary/Objective
Shaw Systems is a national software development company that has an established record of solid financial performance and an excellent reputation for providing quality products. We are seeking a motivated individual to work as a BSA supporting our commercial and operaitonal teams, with our credit-based financial software products that run on multiple platforms. This position will be responsible for providing technical product support to clients, as well as troubleshooting software application issues. The ideal candidate will have at least 5 years of experience supporting clients/customers in Commercial and Small Business loans and lines. Operational experience in the related to the Commercial and Small Business Loan industry is a huge plus
Responsibilities
Requirements
Location
This position may work from any of the following locations: Hybrid office schedule if within 75 miles of the Houston, TX or Richmond, VA office. Remote with the ability to travel at least 5% from the following states: Texas if more than 75 miles from the office location, Virginia if more than 75 miles from the office location, Florida, Georgia, Idaho, Louisiana, Michigan, New Jersey, Minnesota, North Carolina, Pennsylvania, Utah.
** Shaw Systems employees are not authorized to work in any state not listed above our outside of the US without specific written permission from their direct manager and approval from the Information Security Office.**
Supervisory Responsibility
This position does not have supervisory responsibility.
Work Environment and Physical Demands
This is a full-time position. Days of work are Monday through Friday. The daily schedule may vary from 7 am – 4 pm, 8 am – 5 pm or 9 am – 6 pm, and occasional afterhours or weekend work may be required. Hours may vary or exceed 40 in any given week depending on the needs of the business.
Travel
Limited domestic travel up to 5%.
EEO Statement
Shaw provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Shaw complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
remote work
, Inc.&v=024){kind=logo}
Systems Operations Analyst, Commercial professionals in Salt Lake City
-
Rachelle Elbert
Retail Sales Management
-
Arnell Anderson
Sr. Mngr. Field Ops-Data Center, Metro, Long Haul
-
Elizabeth Craig
I bring energy and experience to move the needle forward on projects that benefit people’s lives and ...
-
Bryan Peterson
Infrastructure Engineering Pro: 20+ Years
-
Silvano Sbarra
Operational Excellence Director
-
Jacob Rogers
Inspiring Software Engineer