Junior Team Leader - Natchez, MS, United States - Apex Ventures

Apex Ventures

Verified Company

Natchez, MS, United States

4 days ago

Posted by:

James Miller

beBee Recruiter

Freelance

Description

Who we are:

TelePower GmbH & Co. KG is a service company in the areas of telemarketing, sales, customer service, as well as training and consulting. We serve many renowned national and international companies at our locations in Pirmasens, Landau, and Pforzheim.

We are constantly growing, which is why we are always looking for

Junior Team Leaders (m/f/d) for our customer service at our location in Landau.

Job Description:

To support our friendly and constantly growing teams at our location in
Landau/Pfalz, we are looking for you as a Junior Team Leader / Specialist Contact Person (m/f/d) for our customer service.

In your role as a Junior Team Leader, you will act as the interface between your team and the team/ project management.

You will be the first point of contact for your colleagues and will be responsible for ensuring the smooth and efficient customer service of your team.

Your tasks:

Leadership experience is advantageous, but not mandatory.
After comprehensive training, you will support the team/ project management in quality management and take on training and coaching of employees as well as feedback discussions.
This also includes the support and training of employees working from home. You will be trained by us for this specialized task.
You will work on the continuous analysis and optimization of work processes.
As a Junior Team Leader, you will ensure the quality and productivity of