Helpdesk Support Employee - Larkspur, United States - Stellar Enterprises
Description
Larkspur is looking for a Business Engineer, Mathematician, or Logistics Specialist to join our team as a Support Employee and Customer Service Representative (m/f/d) for IT Support.
With almost 40 years of experience, CIM is known for its innovative warehouse management software, long-term customer relationships, and fair company culture.
Our team of 100 employees is dedicated to ensuring a successful future for CIM and our clients.If you enjoy interacting with customers, are seeking a new challenge, and want to take on responsibility while providing global support for our clients, then we want you to join our Support Department.
Your responsibilities will include:
- Providing support for our warehouse management software and managing the service hotline
- Independently resolving support tickets and proactively addressing customer inquiries
- Responding to customer requests and providing solutions.
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