Receptionist (male/female/diverse) - Yakima, WA, United States - Golden Gate Group

James Miller

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James Miller

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Freelance
Description

Is the hotel industry your home?

Is reception your passion?

Is work not just a place, but a feeling for you?

Join our SMARTY family
Our locations are known for their excellent location, authentic hospitality, and great value for money.

In addition to our young budget lifestyle brand SMARTY Hotels | Boardinghouses, our portfolio also includes boutique hotels in Cologne and Düren.


YOU DON'T KNOW US YET?

  • Our SMARTY family is made up of friendly colleagues who support each other across locations and are always happy to welcome new members.
  • This is what our Head of Hotel Operations, Marise, says about us:
  • "The hotel industry is wonderfully different from any other industry. It's a home for me and my colleagues, with a focus on passing on this feeling to our guests.

Our motto:
ONE WAY - ONE TEAM Be a smart part of it"_


YOU ARE FAMILIAR WITH
- independently organizing and managing the reception area (one to two people per shift) including check-in and check-out
- cash management, invoicing, and invoice control
- handling reservations by phone and in writing
- guest service and general correspondence with guests and suppliers
- active complaint management
- coordination with maintenance and housekeeping
- fluency in German and English (additional languages are desirable but not required)
- computer skills - especially Microsoft WORD, OUTLOOK, EXCEL

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