Employee (M/F/D) Technical Fiber Optic Troubleshooting - Butlertown, MD, United States - Golden Gate Group

Golden Gate Group

Verified Company

Butlertown, MD, United States

2 days ago

Posted by:

James Miller

beBee Recruiter

Freelance

Description

Reference # 11556

Because high-speed connections can no longer wait: At EWE TEL, we offer high-speed internet, mobile communications, landline telephony, online TV, and IT security products all in one place, as one of the largest regional telecommunications specialists in Germany. Join our mission and grow with us as a

Employee (m/f/d) Technical Fiber Troubleshooting:

for EWE TEL GmbH, located in
Oldenburg.**:

Challenges that inspire you:

Are you passionate about technical tasks? Are you looking for more than just a job, but a real challenge? Perfect Our motivated team is looking for a smart mind like you We are excited to get to know you

In your role, you will be responsible for receiving, processing, documenting, and managing fiber troubleshooting cases
Handling technical complaints, escalations, and issues comes naturally to you
You will monitor and ensure compliance with service level agreements and operational level agreements
You will also serve as a contact person for resellers
You will contribute to continuously improving our processes through quality measures
You are willing to work according to a schedule (day and night shifts)

Your profile inspires us:

You have successfully completed a technical apprenticeship in the field of telecommunications or a comparable education
Ideally, you have experience and expertise in telecommunications technologies and necessary measurement techniques
You also have knowledge of the