Infusion Scheduling Coordinator - San Diego, United States - UC San Diego Health

UC San Diego Health
UC San Diego Health
Verified Company
San Diego, United States

4 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Payroll Title:

  • HOSP BLANK AST 3
  • Department:
  • MCC Infusion
  • Hiring Pay Scale
- $ $32.54 / Hour

  • Worksite:
  • Lightwave Avenue
  • Appointment Type:
  • Career
  • Appointment Percent:
  • 70%
  • Union:
  • EX Contract
  • Total Openings:
  • 1
  • Work Schedule:
  • 8 hrs/day, Monday
  • Friday (Saturday and Sunday, as needed)
    #130068 Infusion Scheduling Coordinator (70%):

Filing Deadline:
Fri 6/7/2024**
UC San Diego values equity, diversity, and inclusion.

If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.



DESCRIPTION:


Under the supervision of the Cancer Services Infusion Scheduling Supervisor, the Infusion Scheduler is responsible for scheduling and coordinating multiple complex Infusion Center appointments including infusion, fast track and lab visits for non-oncology and oncology patients.

This position works closely with patients, providers, nursing team, and leaders to schedule accurate and safe treatments for the patient and ensure the optimal patient experience.

The Infusion Scheduler communicates with patients continuously with appointment updates.

They will answer incoming patient calls to schedule appointments and answer any non-clinical/ medical patient questions or triage to the appropriate staff member.

They may also make outgoing phone calls to schedule subsequent infusions and remind patients of upcoming infusions.


The Infusion Scheduler is responsible for the creation of Hospital Account Records (HARs) and ensuring patient registration, demographics, and insurance information is accurate and continually updated and verified.

This position is also responsible for understanding authorization requirements and referral management. The Infusion Scheduler will help direct patients to the appropriate clinical setting and facilitates patient flow.

May provide additional coverage as needed in all areas, including Infusion Services Call Center and check-in support as well as a variety of clerical and administrative duties in support of daily patient services within all clinical areas.


MINIMUM QUALIFICATIONS:


  • Three (3) years of experience working in a large healthcare organization.
  • Prior scheduling experience.
  • Experience with patient checkin/checkout and cash handling.
  • Demonstrated experience with insurances, authorizations, and referrals.
  • EMR trained. Epic experience preferred.
  • Excellent customer service skills.

PREFERRED QUALIFICATIONS:


  • Infusion scheduling experience.
  • Demonstrated knowledge of oncology.
  • Epic experience.

SPECIAL CONDITIONS:


  • Must be able to work various hours and locations based on business needs.
  • Position will be expected to float to multiple locations based on department staffing needs.
  • Pay Transparency Act_

Annual Full Pay Range:
$54,664 - $67,944 (will be prorated if the appointment percentage is less than 100%)


Hourly Equivalent:
$ $32.54


Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs.

The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position.

The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).


If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.


UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service.

Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics.

We invite you to join our team


To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors.

For more information, please visit UC San Diego Principles of Community.

UC San Diego is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, n
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