The person in charge of leading the operations team - Moccasin, MT, United States - Velocity Ventures

James Miller

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James Miller

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Freelance
Description
'Starship Technologies is revolutionizing deliveries in Moccasin, MT with our autonomous robots. These robots are specifically designed to deliver food, groceries, and packages quickly and efficiently across college campuses and neighborhoods. To date, our robots have completed millions of deliveries, traveled millions of miles, and are currently making over 140,000 road crossings per day. Our contribution to society includes reducing congestion and pollution, providing zero-emission deliveries, improving the quality of life for residents, empowering seniors and disabled individuals, and enabling affordable delivery for local businesses.


We are currently experiencing rapid growth and are looking for an Operations Team Lead to join our Global Onsite Operations team in Germany.

In this role, you will play a crucial part in our mission to provide affordable and environmentally-friendly deliveries to the world.

Our onsite operations teams are dedicated to ensuring the safe and efficient movement of our robots.


Your main responsibilities will include:

  • Developing and implementing operational processes for different areas, services, and products
  • Managing partners through weekly calls to discuss issues, requests, improvements, process changes, and use cases
  • Conducting onsite visits to gather user feedback and test our service
  • Identifying and communicating any issues with existing operational processes, gathering team feedback, and implementing necessary changes
  • Suggesting and improving technical tools for locationspecific operations
  • Hiring, training, and managing team members, including scheduling, payroll support, timekeeping tasks, and absence administration
  • Conducting growth talks, monthly 1

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