A Customer Service - Fort Mohave, AZ, United States - SilverLinx

SilverLinx

Verified Company

Fort Mohave, AZ, United States

1 week ago

Posted by:

James Miller

beBee Recruiter

Freelance

Description

About Prysmian Group:
Prysmian Group is the leading global company in the energy and telecommunications cable systems industry.

Every year, we manufacture thousands of miles of underground and submarine cables and systems for power transmission and distribution, as well as medium and low voltage cables for the construction and infrastructure sectors.

We also produce a wide range of optical fibers, copper cables, and connectivity solutions for voice, video, and data transmission in the telecommunications sector.

With almost 29,000 employees across 52 countries, everyone at Prysmian Group has the potential to make a significant impact.

No matter what role you have or where you are based, you will be part of a company that is helping to transform the world around us.

What to expect:

As a Customer Service & Offer Management Specialist (m/w/d), you will quickly take on responsibility and be part of an international team.

You will actively contribute fresh ideas and approaches.

Your main tasks in the support of a defined customer base in the internal sales department include:

Offers

Receiving and processing customer inquiries
Identifying the appropriate products in the product portfolio, if necessary with the help of the MID and the sales team
Suggesting alternative solutions if needed
Initiating new designs in collaboration with the product management team if necessary
Negotiating customer prices within given price guidelines
Clarifying production possibilities and delivery dates with the relevant departments
Creating commercial offers in SAP and, if necessary, on customer portals