- Direct and monitor daily operations performed at the branch.
- Make sound business decisions and implement strategies that enable sales targets achievement and improve productivity.
- Maintain an accurate and ample inventory.
- Ensure fleet optimization to meet Key Performance Indicators set by HQ.
- Manage the Service Managers, Foreman and Mechanics to ensure the timely completion of repairs.
- Plan and prepare work schedules and assign associates to specific duties.
- Communicate policies and procedures clearly, ensuring accountability.
- Monitor sales staff performance to ensure that goals are met.
- Prepare, sign and manage customer contract renewals.
- Confirm that price and repair quotes are accurate.
- Provide reports and manage P&L for the branch to the CEO.
- Act as primary contact with US Headquarters, ensuring that records and analyses are maintained accurately.
- Ensure employee and customer satisfaction, resolving any issues promptly.
- Bring out the best in the branch's personnel by providing training, coaching, development and motivation.
- Regularly provide thoughtful and productive staff performance reviews.
- Identify areas of improvement and recommend corrective actions to meet challenges and leverage development opportunities where necessary.
- Oversee onboarding and training of new staff members and develop goals to maintain sales performance.
- Conduct interviews for open positions, assessing applicants' relevant knowledge, experience, skills and aptitudes.
- Share knowledge with other branches and HQ on effective practices, business needs and opportunities, and competitive intelligence.
- Adhere to high ethical standards and comply with all applicable laws/regulations.
- Other duties as assigned.
- Branch Management experience: at least 5 years
- Diesel Industry experience: 2 years
- High School diploma
- Proficiency in Microsoft Outlook, Word, Excel, Access, and PowerPoint
- A valid Driver's License (required)
- Demonstrated Leadership skills
- Strong written/oral communication and organizational skills
- Results-driven and customer-focused mindset
- Ability to prioritize tasks well
- 401(k)
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
- Sick Time Off
- Vacations
- Holidays
-
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Branch Manager - New York, United States - Mendon Truck Leasing and Rental
Description
Job Description
Job DescriptionMendon Truck Leasing and Rental, a branch of PETIT FORESTIER GROUP, a full-service leasing and rental company and a leader in the refrigerated fleet market, is searching for a full-time Branch Manager with vehicle leasing experience to manager our Foster Avenue, Brooklyn and Hicksville branch locations. This role can be based out of either location.
The Branch Manager will lead their branch facility's overall direction and profitability. The successful candidate will coordinate and oversee all operation areas, including the Rental, Parts, Service and Sales Departments. This role will manage staff, ensure customer satisfaction and foster a positive environment.
Responsibilities:
The successful candidate will have:
Additional information
Job Type: Full-time
Schedule: Mon-Fri
Salary: $70-$75K + 10% to 15% annual bonus based on Branch's profitability performance
Work Location: Greenpoint, Brooklyn
Benefits:
