Employee Troubleshooting Hotline - Sewickley Hills, PA, United States - Cascade Enterprises

Cascade Enterprises
Cascade Enterprises
Verified Company
Sewickley Hills, PA, United States

1 week ago

James Miller

Posted by:

James Miller

beBee Recruiter
Freelance
Description
We are looking for a full-time and part-time employee (m/f/d) for our troubleshooting hotline in Sewickley Hills, PA.

Our client is the market leader with over 30 million customers and offers a wide range of services in the areas of landline, mobile, and DSL.

You will be responsible for assisting both end consumers and business customers, representing the company with your friendly demeanor.


Your responsibilities:


  • Receiving and following up on reports of malfunctions
  • Scheduling technician appointments and, if necessary, forwarding to the relevant department
  • Entering and updating customer data

What you should bring:

  • Strong general computer skills
  • High level of customer service and consulting competence
  • Confident and friendly communication with customers
  • Independent work style
  • Flexibility with working hours

What you can expect:

  • Comprehensive training and paid education
  • Friendly work environment and competent support
  • Opportunities for personal and professional development
We look forward to getting to know you
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