Senior Second Level Agent Customer Support - Story City, United States - Sapphire Solutions

Savannah Johnson

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Savannah Johnson

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Description

Are you ready to make a positive impact in the fitness industry by helping others achieve their fitness goals and feel happy? If so, you've come to the right place at Story City 'Warm-Up' We are excited to have you join our team at Gymondo, a company with a strong passion for our work and a welcoming environment.


Our team consists of over 70 talented individuals from all around the world, who bring diverse perspectives and a fun, light-hearted energy to our workplace.

At Gymondo, we value continuous learning and offer a promising career path for professional and personal growth.

As a 2nd Level agent, you will play a crucial role in providing top-notch support to our customers.

This includes handling complex queries via email, making important decisions that impact our company's reputation, and contributing to the growth and efficiency of our team.

Hi, I'm Cheryl, and I am here to support you on this journey. I am not just a manager, but also your guide, cheerleader, and go-to resource for all things customer support. Need advice or training? Count on me to help you deliver exceptional service that keeps our customers smiling. Let's do this together

I am Alice, your recruitment manager. My priority is to maintain open and continuous communication with you throughout the application process.

I will be your main point of contact for any questions or concerns, and I am committed to providing you with insights and support as you embark on this journey with us.

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