Customer Experience Specialist Full/Part-time - Nome, ND, United States - Matrix Dynamics

Matrix Dynamics

Verified Company

Nome, ND, United States

1 week ago

Posted by:

James Miller

beBee Recruiter

Freelance

Description

Your Mission:

Processing customer inquiries
Database maintenance
Ensuring excellent customer service
Ensuring service quality according to company's internal standards
Developing ideas for continuous improvement of processes and standards in customer service

Your Experience and Personality:

Experience in customer service preferred
Experience with inventory management systems advantageous
Strong communication skills (verbal and written)
Excellent German and English skills
Good French skills desired
Additional languages such as Italian and Spanish are a plus
Proficient in MS Office
High level of service and solution orientation, as well as willingness to learn
Enjoyment of telephone customer contact
Reliability and responsibility
Flexibility and adaptability

What We Offer:

Independent work in a performanceoriented and dynamic team
Futureoriented workplace
Intensive training
Great working atmosphere and short decisionmaking processes

About Us:

Everyone starts small. Even the largest basketball and streetwear retailer in Europe.

Founded in 1993 in the Munich district of Schwabing, the small store on Feilitzschstraße initially shipped its packages from the adjacent garage.

With its unique brand portfolio of the best brands in sports and fashion and an absolute and uncompromising dedication to basketball, KICKZ has grown into the undisputed basketball authenticator in the market over the last 25 years.

Sport brands like Nike, adidas, Jordan, K1X, Reeb