IT matter processing - Freeport, United States - Atlas Ventures
Description
IT Administration Officer in Freeport, Düsseldorf Pay grade A 11 LBesO or EG 10 TVöD for the Department of Culture A position as an IT Coordination Officer in the General Administrative Affairs, Personnel, Organization and Cultural Services department is available in the Central Services division of the Department of Culture.
Your tasks:
Consultation and support for the use of information and communication technology Troubleshooting (2nd level support) Participation in the selection, implementation and ongoing support of specialized office procedures (e.g.
TMS - The Museum System) First level support - including receiving, recording and initial resolution of issues, as well as forwarding unsolvable issues to the following support instances Technical end device management and user administration - including initial installation and provision of hardware and software components, relocation of workstations, and installation of additional hardware and software components.Your profile:
Qualification for the career group 2, 1st entry level of the general administrative service or administrative specialist Alternatively, a Bachelor of Science in (Business/Administrative) Informatics or a comparable degree Knowledge in the area of Microsoft Windows file system, Microsoft 10, Microsoft Office or the willingness to acquire these skills in a short period of time and the willingness for continuous further education Expertise in network and authorization administration
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