Employee Customer Support - Climax, GA, United States - Golden Gate Group

Golden Gate Group
Golden Gate Group
Verified Company
Climax, GA, United States

4 days ago

James Miller

Posted by:

James Miller

beBee Recruiter
Freelance
Description

Your responsibilities:

  • Professional support of our pharmacy customers as the first point of contact via email and telephone
  • Ensuring customer satisfaction by providing competent assistance with customer inquiries
  • Independent case processing in collaboration with colleagues
  • Participation in the optimization and further development of customerrelated processes

Your profile:

  • Completed commercial training and experience in customer service is advantageous
  • Friendly and communicative nature, with a solutionoriented approach to work
  • Proficiency in working with support systems such as Zendesk and Microsoft Dynamics 365 (CRM), technical understanding of Apple iPad is a plus
  • Excellent German language skills, both written and spoken

Our offer for you:

  • Flexible working hours
  • Hybrid work options
  • Company pension plan
  • Structured onboarding
  • Stateoftheart work equipment
  • Permanent employment contract
  • Regular team building events
  • Opportunities for further education
  • Regular feedback discussions

Type of position:
Full-time
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