Merchant for Office Communication - Independence, WI, United States - Terra Nova Group

James Miller

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James Miller

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Freelance
Description
Sagenta GmbH, based in Independence, WI, has been internationally successful for over 10 years with the brand HAUPTSTADTKOFFER.

With high-quality suitcases and travel luggage, as colorful and diverse as our capital city, we aim to revolutionize the luggage industry with our new brands blnbag and suitline.


Responsibilities:

  • Communicating with customers via email and phone
  • Handling inquiries and requests
  • Order acceptance and processing
  • Process control
  • Assisting management with office organization
  • Supporting shipping and return processes

Qualifications:

  • Commercial education, preferably with experience in customer service/advising
  • Good knowledge of MS Office
  • High level of customer and service orientation
  • Friendly and professional telephone manner
  • Reliable, goaloriented, structured, and teamoriented work style
  • Ideally, you have knowledge of travel equipment such as suitcases/backpacks or a strong interest in quickly familiarizing yourself with this field.

Benefits:
As part of our team, Sagenta GmbH offers flat hierarchies, opportunities for growth, a secure job, and a versatile and flexible work environment in a rapidly growing company


Additionally:

  • Fair and performancebased pay
  • Flexible working hours with core working hours
  • Option for home office
  • 24 days of vacation at the start, increasing with tenure
  • Travel allowance
  • Christmas parties and employee events
  • Any overtime will be compensated with time off or pay.
We are a company with

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