- (20% of time) Business Performance : Support team efforts to achieve growth targets in financial performance (outstanding deposits, outstanding loans, non-interest income) and primary client acquisition. Actively seek and deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful sales initiative.
- (20% of time) Sales Leadership and Coaching : Support the delivery and execution of development opportunities to drive awareness, consideration, and engagement with the bank in your community. Actively support the execution of partner produced sales and marketing initiatives. Reinforce training, development and coaching to branch teams on our mission and how to effectively engage in our broader communities and customers to deliver against our performance targets.
- (20% of time) Client Experience : Deliver client engagement and education--using the tools and systems available.
- (25% of time) Risk Management: Identify and mitigate reputational, regulatory, employee and client risks by helping team members understand and adhere to all applicable bank policies and regulations. Meet operational excellence standards.
- (15% of time) Administrative: Responsible for assisting the Operations Leader with talent management functions including: employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staff comply with compliance requirements. The Branch Banking Float Leader will also be responsible for scheduling and support of the other Float team members within their assigned area.
- Performs special projects, and additional duties and responsibilities as required.
- Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state, and local laws and regulations.
- Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent
- Minimum experience required: 3+ Years of overall branch sales experience.
- May require National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation
- Ability to travel between assigned branches.
- Education level preferred: Undergraduate Degree (4 years or equivalent)
- Experience in a leadership role
- Creating Diverse and Cohesive Teams
- Education, Coaching and Teaching
- Creating followship
- Objectively evaluating talent
- Creating accountability
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Branch Banking-Leader-Float - Victorville, CA, United States - Flagstar Bank
Description
JOB SUMMARY A Branch Banking Float Leader travels between assigned branches to provide clients with high quality, prompt, and professional financial services. Responsible for interacting with clients and providing exceptional service by greeting them as they enter one of our branches and providing them with the services needed to meet their financial goals. This role will process financial transactions in an accurate, efficient, and friendly manner while maintaining operational standards, and assist the team in meeting branch goals. The Float Leader helps to drive branch revenue growth, operational integrity, and client experience excellence, with a focus on reputational success in the community. Pay Range: $ $ $36.78JOB RESPONSIBILITIES
ADDITIONAL ACCOUNTABILITIES
JOB REQUIREMENTS
Required Qualifications:
Preferred Qualifications:
Job Competencies:
List the knowledge, skills and abilities required to perform the essential functions of the job. These should be related to the requirements above, but may not be easily determined from a resume review (i.e. intermediate excel proficiency, strong financial acumen, detail oriented, etc.)
Physical demands (ADA): The job requires a moderate degree of physical exertion and stamina such as standing, sitting, walking, driving or infrequent lifting.
