Loan Officer Assistant - San Bernardino, United States - Celer Mortgage, Inc.
Description
We are hiring an Experienced Loan Officer Assistant to join the #1 Team In San Bernardino.
Celer Mortgage, Inc. is expanding, and we are looking for driven self-starters like you. Here at Celer Mortagage, Inc., we are disrupting the Mortgage industry. Our business model is to remove the barriers for homebuyers and homeowners.
"I Want To Get My Foot In The Door In The Mortgage Industry"
If this sounds like you, you have managed files, transactions, or projects. You are organized, pay attention to details, and can get things done fast without losing quality. You've been in a position where following guidelines, the structure, and meeting deadlines are crucial. If you are looking for a job that will open the doors to an exciting mortgage career. We want to talk to you
CANDIDATES MUST BE TECHNOLOGY-FOCUSED & ABLE
POSITION OVERVIEW:
Under the direct supervision of the Processing Manager, this position provides support for the branch loan officers, and agents. In addition to loan setup, disclosing, and answering phones. This position may perform duties such as collecting borrower's information, loan processing and loan document drawing. Also, it answers non-routine correspondence and assebles highly confidential and sensitive information. Deals with a diverse group of external callers, visitors, and internal contacts at all levels of theb organization. Independent judgement is required to plan, prioritize, and organize workloads.
PRIMARY JOB FUNCTIONS:
Responsibilities may include but not be limited to:
- Handle all customer and in-house inquiries about transactions so the process is smooth and customers receive excellent service.
- Verify all loan package documentation received is accurate and complete in accordance with company policy and procedures and report any disrepancies to the loan originator/ loan officer.
- Provide administration support such as screening and making calls, booking appointments, ETC.
We train you
Job Qualifications:
- Ability to effectively work in a strong teamoriented enviorment and provide outstanding communication and customer service to clients.
- Proficiency in MS Office required; LOS, MLS, DU, and proprietary mortgage software preferred
- Comprehensive of basic loan financing options such as conventional loans, FHA, VA, Conventional, Down Payment Assistant, Etc.
- NMLS license or training is not required, but desired.
- 23 years of professional office enviorment and administration or mortgage experience preferred.
- Bilingual Spanish/English is preferred
ALL TRAINING IS PROVIDED
Celer Mortgage, Inc. is disrupting the MORTGAGE industry. Our business model is to remove the barriers to homeownership and provide a _
5 Star Customer Experience._
Suppose you are ambitious, self-motivated, looking for a rewarding position, and ready for a fresh approach. You will love being part of Celer Mortgage, Inc.
WHAT WE OFFER:
Tons of Support.
-
TRAINING:
- Mortgage Process, Technology, Systems, etc...
TEAM LEADER GUIDANCE:
- Dedicated team leader in helping support and develop your mortgage skills.
TECHNOLOGY:
- Advanced Mortgage POS and CRM.
SUPPORT:
- Dedicated Manager and Mentor.
- We are currently recruiting, and if you are ready to start an entrylevel position in the mortgage industry, upload your resume. We will set up a time to discuss further to see if you are the right fit.
WHAT WE EXPECT FROM OUR LOAN OFFICER ASSISTANTS:
- Work hard & intelligent every day.
- Work files thoroughly.
- Follow our proven process and model.
- Manage incoming new escrows.
- Manage communication and documentation by using our CRM & Technology platforms.
- Communicate with clients and collect documents within 48 hours.
- Act as an intermediary between buyer and loan officers.
- Provide worldclass customer service to buyers.
- Consistently send updates to buyers, agents, and processors.
- Be fast and proactive at achieving daily goals.
- Always looking for opportunities to improve the process.
- Must be organized and pays attention to details.
- Meet timelines while following guidelines.
- Excellent phone communication skills.
MUST BE TECHNICALLY INCLINED & READY TO LEARN.
We will invest in the right person with professional training, but you must have some minimum qualifications:
- Full-Time/ Part-Time availability
- YOU MUST BE WILLING TO GO THROUGH OUR TRAINING.
- Have a GREAT technical background (Online / Mobile)
- Familiarity with your local area's real estate market.
- Willingness to learn the CELER MORTGAGE, INC. process, use new tools, systems, and technologies, and follow the company protocol.
- Always displays a positive attitude and is an excellent communicator.
- Fast learner with the ability to think quickly on multiple levels.
- Organized, resourceful, detailoriented, with a friendly focus on customer service
- Display excellent verbal and written communicat
