Health Center Co-manager Float - San Bernardino, United States - Planned Parenthood of Orange and San Bernardino Counties

Planned Parenthood of Orange and San Bernardino Counties
Planned Parenthood of Orange and San Bernardino Counties
Verified Company
San Bernardino, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Additional Comp Info:
Salary based on experience


Overview:


Planned Parenthood of Orange and San Bernardino Counties has a
full-time opportunity for a Health Center Co-Manager Float
in San Bernardino,CA.


The Health Center Co-Manager Float, in partnership with and support of the site Senior Health Center Co-Manager and Area Director, assumes overall responsibility for the center's operations in the absence of either.

The Co-Manager Float will be primarily responsible for monitoring patient flow. The Co-Manager Float will also monitor patient satisfaction and address patient concerns as they arise.

The Co-Manager Float will coordinate with the health center staff to ensure outstanding customer service and efficiency in clinical service delivery to all patients.

The Co-Manager Float will also direct the delivery of the full range of the reproductive health care services and primary care services we offer.


At PPOSBC, we understand the importance of a well-rounded benefits program and are dedicated to providing you with unique benefits that meet the needs of you and your family.

We are proud to offer a range of plans that help protect you in the case of illness or injury including:


  • A competitive benefits package including medical, dental, and vision coverage for you and eligible dependents, life insurance, and long term disability.
  • Benefits coverage starts after one full month of employment
  • Generous vacation, sick, and holiday benefits
  • Generous 401(k) matching contributions and more

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Minimum Work Experience:


  • Minimum of two (2) years of experience in a health, medical or social service setting.
  • Reproductive, managed/primary health care and/or abortion services experience preferred.

Supervisory Experience:


  • Demonstrated ability as an effective leader, including coaching and teambuilding skills.
  • Strong written, verbal, and interpersonal skills.
  • Budgeting experience.
  • Excellent strategic planning skills.
  • Must be selfmotivated and have the ability to work without direct supervision.
  • Minimum of one (1) year of demonstrated supervisory experience preferred.

Other Requirements:


  • Ability to delegate to and empower staff effectively.
  • Team builder and ability to utilize team skills effectively.
  • Excellent written and verbal communication skills.
  • Accuracy and attention to detail.
  • Ability to relate to diverse communities.
  • Maintain a professional demeanor at all times.
  • Able to work flexible hours and weekends.

Agency Standard Requirements:


  • Strong commitment to quality healthcare and excellent customer service is required.
  • Must thrive in a fastpaced, rigorous environment with changing priorities.
  • Ability to meet deadlines and work under pressure.
  • Must demonstrate highlevel computer skills, including Microsoft Word, Excel, and Outlook. Electronic medical records experience may also be required.
  • This position requires travel to other sites and locations; if using a personal vehicle to meet this requirement, a valid CA driver's license and current auto insurance in compliance with the minimum requirements of CA vehicle code are required.
  • Abortion patients are cared for at each of our health centers and in part through the administrative, support, and other nonclinical services provided at all PPOSBC locations and by all PPOSBC employees, and supporting these critical services is an essential job duty and fundamental responsibility of all employees.

Responsibilities:


Essential Functions:

Essential functions encompass the required tasks, duties and responsibilities performed as part of the job and the reason the job exists.


  • Act as a "Flow Facilitator" and continually monitor schedules to improve patient wait times and customer service.
  • Hold staff accountable to specific, measurable customer service standards (e.g., through annual performance monitoring and implementing corrective action plans when customer service expectations are not being met).
  • Will ensure appropriate Health Center coverage with management in conjunction with the Health Center Senior Co-Manager and Area Director.
  • Lead Health Center efforts to achieve established goals for volume and wait times.
  • Communicate any changes, new processes, and weekly updates information in a daily morning huddle. Notes are to be completed daily and sent out to all Health Center staff.
  • Review and manage discrepancies with documentation and billing as they negatively impact Health Center reimbursements for services rendered.
  • Responsible for management and nondirect patient carerelated services in the Health Center. Oversee a full range of se
More jobs from Planned Parenthood of Orange and San Bernardino Counties
See all jobs of Planned Parenthood of Orange and San Bernardino Counties