Safety Officer/dispatcher--3rd Shift - Mechanicsburg, United States - Messiah University

Messiah University

Verified Company

Mechanicsburg, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Position Type

Staff
Employee Group
Staff
Time Status
Full-Time
Time Category
Full Time hours)
Annual Hours
2080
# of Months
12
Hours Per Week
40
Work Dates

July

June 30
Campus
Main Campus (Grantham)Position Description

Position Summary

THIS IS A 3RD SHIFT POSITION. The employee works two 12 hour shifts per week as a dispatcher (7 PM to 7 AM), and two 8 hour shifts per week as a safety officer (11 PM to 7 AM). Dispatcher duties include answering phones, assisting customers at the dispatch window, coordinating radio transmissions between employees, and maintaining a log of all Safety interventions. The safety officer responsibilities include patrolling campus, responding to calls, assisting with lockouts, providing safe ride services, and building positive relationships with members of the Messiah University community.
Education Required
High School diploma or equivalent
Education Preferred
Associate or Bachelor degree
Experience Required
Prior employment in a serviceoriented line of work.
Experience Preferred
1 year of experience in a security or customer service position within a college or university setting.
Skills, Characteristics Required for Position
Exemplary interpersonal and human relations skills; service orientation
Ability to demonstrate respect for others, and build trust and rapport with coworkers and students, including those from diverse cultural backgrounds
Experience and desire to interface with traditional aged college students
Ability to manage conflict, to effect conflict resolution and to work cooperatively with the campus community
Ability to prioritize and complete multiple tasks including radio and telephone contacts
Demonstrates commitment to the job, strong work ethic and integrity
Ability to adhere to strict confidentiality.

Special Working Conditions

Must have the ability to mentally and physically perform essential job functions which require walking, prolonged standing, pushing, pulling, stooping, lifting (40lbs) and endure various weather conditions. Willingness to work different shifts, work weekends and holidays, some mandatory overtime required for special events; submit to Hepatitis B immunization or provide documentation of such. This position is essential; employees providing essential services must report to work as scheduled by their supervisor in the event of an emergency closing or delay.
Driving Requirements
This position requires the operation of a Messiah College owned or leased vehicle and the employee must possess and maintain a current driver's license, meet the established criteria, and abide by all policies and procedures as presented in the College's Fleet Vehicle Use Policy.
Essential Employee

Essential

Emergency Only
Primary Duties
DISPATCHER
1. Receive and respond to phone calls, window contacts, and radio transmissions at the Dispatch office in a professional and knowledgeable manner.
2. Maintain a detailed and accurate log of daily activities.
3. Start complaints on the Informant software.
4. Provide receptionist coverage when receptionist is not working.
5. Serve as the point of contact and disseminater of information during emergency incidents.
OFFICER
6. Provide campus patrols
7. Assist with lockouts and safe ride services.
8. Open/secure buildings as needed.
9. Respond to calls.
10. Enforce parking codes
11. Build positive working relationships with students, faculty, and staff
12. Maintain consistent and reliable attendance.
Secondary Duties
1. Assist with traffic control during events on campus.
2. Provide coverage when colleagues call off or request time away
3. Other duties as assigned