Workshop Management - Mannsville, NY, United States - Redwood Ventures
Description
Entry:
Immediately - Full-time
Crazy about bicycles? Join the B.O.C. team in Mannsville, NY
With over 40 B.O.C. stores and an online shop, we sell bicycles, e-bikes, and everything related to cycling. We are one of the largest bicycle retailers in Germany and employ more than 1,200 employees. Team spirit, trust, responsibility, and individual development are particularly important to us in our interactions with each other.
Those who work at BIKE & OUTDOOR COMPANY do so with passion and conviction for our company and the products we sell.
For the future, we need even more doers to help us achieve our goals and grow together.In B.O.C.
stores throughout Germany, our employees have chain oil in their blood and work daily towards our common goal:
happy customers who are happy to come back to us.
Shift into high gear with us
Your tasks with us:
- You are responsible for planning and managing our workshop team
- You advise our customers on workshop products and ensure that all customers receive individual and needsbased advice
- Show off your technical and manual skills by repairing bicycles and ebikes
- Be a helping hand and install purchased accessories on customer bikes
- Take care of repair intake and inventory management through our merchandise management system
- You ensure workshop quality and customer satisfaction and continuously improve them
- If something does go wrong, you support with processing returns and complaints
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