- Perform Daily Large Item Review of Inclearing Checks
- Reconcile Item Processing outages - Suspense Proof deposit items
- Process deposit item adjustment from Chase
- NCI images
- Duplicated capture items
- Encoding errors
- Perform Bookkeeping mail and notice delivery duties.
- Provide backup support for Chargeback and Return Items
- Provide backup support for reconciling daily Cash – Teller
- Knowledge of the Bank's current digital banking products/services offering
- Provide operational support, including troubleshooting and issue resolutions, for all digital banking solutions (ACH, Wires, Remote Deposit Capture, Merchant Card Processing, Bill Pay and Online/Mobile Banking)
- Process business and consumer online banking enrollment including verification of owners and system setup
- Assist in research of bill payment transactions using Master software application.
- Review daily and monitor activity on the following reports:
- Closed account report,
- Teller file maintenance report
- Online Banking Report
- Backoffice Report
- Assist password reset and account reactivation for customers
- Respond to Customer Service emails from online banking and bank website
- Monitor NSF Returned items reports and OFAC reports from Master software application
- Reconcile in house account
- Contact Jack Henry support to resolve any Online/Mobile Banking or bill payment issues.
- Communicate frequently and clearly with bank's business units for sales and operational support
- Quickly answer online customer inquiries via the phone in a friendly and courteous manner
- Provide first call resolution while following strict procedures that meet compliance guidelines
- Identify and offer customers the products and services they need and want to succeed financially
- Operates as a team player.
- Performs other duties and/or projects as assigned.
- Regular and predictable attendance and punctuality
-
Operations Services Representative
3 days ago
bp Houston, United StatesJob summary · **Entity**: · Trading & Shipping · **Job Family Group**: · Supply & Trading Group · Responsible for supporting the efficient, reliable, and safe execution of the regional supply plan, using basic analytical capabilities to coordinate the effective scheduling of phys ...
-
Client Operations Representative
3 days ago
Allworth Financial Houston, United Statesand short-term investment planning solutions and advice to help clients achieve their goals and plan strategically for retirement. · Allworth Financial is a high growth, private equity backed, multi branch Registered Investment Advisor. Founded in Sacramento, California, in 1993 ...
-
Operations Representative Iah
4 days ago
Cargolux Houston, United StatesTASK RESPONSIBILITIES: · The position holder is responsible to supervise and coordinate the station in relation to the company's ground/flight operational and administrative activities such as: · - Ensure the correct execution of the various tasks concerning freight acceptance an ...
-
Associate Operations Support Representative
3 days ago
CenterPoint Energy Houston, United States**Date**:May 1, 2024 · **Location**: Houston, TX, US, 77011 · **Company**:CenterPoint Energy · **CenterPoint Energy and its predecessor companies have been in business for more than 150 years.** · **Our Vision**: Our vision is to become the most admired utility in the United Stat ...
-
Client Operations Representative
1 week ago
Allworth Financial Houston, United StatesAllworth Financial ) is an independent investment financial advisory firm that specializes in retirement planning, investment advising, and 401(k) management with a direct approach to financial planning. Allworth Financial delivers long- and short-term investment planning solutio ...
-
Client Operations Representative
1 week ago
Allworth Financial Houston, United States Full time· Allworth Financial ) is an independent investment financial advisory firm that specializes in retirement planning, investment advising, and 401(k) management with a direct approach to financial planning. Allworth Financial delivers long- and short-term investment planning solu ...
-
Operations Services Representative
2 days ago
bp Houston, United StatesJob Description: · Responsible for supporting the efficient, reliable, and safe execution of the regional supply plan, using basic analytical capabilities to coordinate the effective scheduling of physical movements into and out of supply networks and making efficiency trade-off ...
-
Operations Support Representative I
1 week ago
Shell Federal Credit Union Deer Park, United States**Shift Hours**: · **Mon-Wed & Fri: 10:30 AM - 7:15 PM, Th. 10:00 AM - 7:15 PM** · **And Rotating Saturdays 8:30 AM - 12:45 PM** · The Operations Support Representative I is responsible for the processing, delivering, balancing, and problem-solving associated with all areas in De ...
-
Field Operations Sales Representative
2 weeks ago
Mpact Beverage Company Houston, United States Full timeGreetings · Mpact Beverage Company is the ultimate Craft cocktail company, recognized for its beverage innovation and great tasing ready to drink cocktails. · It is our mission to be the number one craft cocktail brand on the planet · Have fun and make a lasting and positive impa ...
-
Operations Supervisor
3 weeks ago
MedSpeed Houston, United States**Operations Supervisor** · **About Us** · Come join MedSpeed to help us deliver health MedSpeed is a healthcare logistics company that partners with healthcare organizations throughout your communities to transport a wide range of medical supplies, specimens, and materials. At M ...
-
Rep, Customer Svc
2 weeks ago
Kirby Corporation Houston, United StatesOverview: · Facilitate the communication of information between Vessel Operations Management, the Captain/Pilot of the vessel, the Maintenance department representatives, Schedulers, other Sales Department representatives, Customer Dock representatives and third-party providers f ...
-
Associate, Client Service Ii
1 week ago
BNY Mellon Houston, United StatesOverview · Client Service - Works with external clients to resolve moderately complex day-to-day issues and direct them to appropriate resources at BNY Mellon. Supports clients in addressing moderately complex operational and technical issues and ensuring requests are executed. A ...
-
Business Development Center
3 weeks ago
Team Gillman Houston, United States**Experienced - Business Development Center (BDC) Representative** · The Business Development Center Representative is responsible for receiving all incoming sales calls, establishing relationships with customers and scheduling appointments for the Sales Associates. · The BDC Rep ...
-
Petroleum Inspector
1 week ago
Bureau Veritas Texas City, United States**PETROLEUM INSPECTOR - TEXAS CITY, TX** · **SUMMARY**:Oil and Petroleum Inspectors visit client facilities, including barges and ships, shore tanks, railcars, and tank trucks for quantity surveys of a variety of commodities including petroleum and petrochemicals inspection and c ...
-
ABM Industries Houston, United States**Pay**:$19.00 an hour · The pay listed is the salary rate for this position. Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data. · The Overnight Lavatory and Water Operati ...
-
Lavatory and Water Operational Supervisor
3 weeks ago
ABM Industries Houston, United States**Pay**:$19.00 an hour · The pay listed is the salary rate for this position. Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data. · The Lavatory and Water Operational Super ...
-
Inside Sales Manager
3 weeks ago
NOV Inc. Houston, United States**Primary Responsibilities**: · - Can properly and accurately execute the proficiency areas of Inside Sales and Application Engineering and consistently excels in all aspects of the job · - Supervises the Application Engineering Department, including direct supervision of the App ...
-
Southern Sales Manager
2 weeks ago
Maguire Houston, United StatesFor over 100 years, Maguire has been an industry leader in the fabrication, construction, and maintenance of water storage tanks and elevated water towers. The Southern Sales Manager will report to the Direct of Sales and provide assistance to certain regional Sales Reps to drive ...
-
Ezee Fiber Houston, United States**Customer Service Sales and Retention Representative - Bilingual** · Ezee Fiber is seeking a **Bilingual Customer Service Sales and Retention Representative** to be part of a team of high-energy, customer-oriented peers who handle inbound and outbound sales for new customers and ...
-
Field Service Representative
3 weeks ago
Cooper Machinery Services Houston, United States**Job Title**: Field Service Representative · **FLSA Status**: Non-Exempt · **Department**: Services · Group Regular Full Time · **Location**: HQ Port Northwest · **About Cooper Machinery Services**: · Cooper Machinery Services provides natural gas compression equipment and servi ...