- Monitor patient activities providing safety checks throughout shift by completing rounds by the appropriate level of care either electronically or paper rounds
- Participates in direct patient care including patient flow, group facilitation, and therapeutic individual interaction
- Facilitates the operation of the clinical schedule as well as assisting patient attendance at individual sessions with various departments
- Assists with verbal de-escalation as well as Against Advice interventions
- Performs admissions including a person's search, heat treatment, and patient belongings search and documentation; also includes processing of drop-offs and mail
- Assists patients with the discharge process including packing of belongings, BAM, and Survey completion
- Monitors patient activities at all times including groups, recreational activities, free time, fresh air breaks, outings, etc.
- Assists with all aspects of visitation program, whether in-person or virtual including greeting, sign-in, orientation, search and belongings processing
- Completes documentation to include, but not limited to, shift report, group notes, individual notes, incident reports, checklists, etc.
- If applicable, once DMV record is cleared, RSS may act as an approved driver for patient outings responsible for safe transport and observation of patients
- Is proficient with all technology hardware, company systems and tools required to perform duties including Avatar, iPods, iPads, SmartForce, ADP, laptops, and desktops
- Always demonstrates appropriate confidentiality when interacting with patients, residents, families, visitors, referral sources, and all other contacts
- Exhibits excellent customer relation skills as evidenced by supportive and constructive communication with all contacts including co-workers, patients, residents, visitors, families, and referral sources
- Understands the principles of 12-Step Programs and how they apply to the recovery process of the addicted client
- Perform any other job-related duties as assigned
- High School diploma or equivalent, and one (1) year experience working with addiction services
- Excellent organizational skills with the ability to prioritize workload and meet deadlines
- Must be able to work in a fast-paced environment
- Must have strong knowledge of a variety of computer software applications in word processing, spreadsheets and presentations (MS Word, Excel, and PowerPoint)
- Understands need for and maintains some familiarity with behavior modification or 12-step modality
- Demonstrates appropriate confidentiality at all times when interacting with patients, residents, families, visitors, referral sources and all other contacts
- Exhibits excellent customer relation skills as evidenced by supportive and constructive communication with all contacts including coworkers, patients, residents, visitors, families and referral sources
-
Technical Support Specialist
3 weeks ago
Apt Chattanooga, United StatesWe are seeking a Tier 1 Technical Support Specialist to provide prompt and effective technical assistance for our client. The ideal candidate will have a strong technical background, excellent problem-solving skills, and outstanding customer service abilities. You will be respons ...
-
Technical Support Specialist
4 weeks ago
Net2Source Inc. Chattanooga, United StatesJob Description: · Responsibilities: · Processes customer requests, provides order status, and responds to inquiries in a timely manner. · Cellular order process and tracking · Attention to detail. · Excel reporting capabilities including Data analysis and summary of data being t ...
-
Fleet Support Specialist
3 weeks ago
Five Star Food Service, Inc. Chattanooga, United StatesReturn to Job Listings · Fleet Support Specialist (TN, Chattanooga) · TN, Chattanooga · The Fleet Specialist will assist the Risk Management Department with the day-to-day administration of the Fleet Services daily tasks. This position will be responsible for the research and ana ...
-
Record Support Specialist
3 days ago
UNUM Chattanooga, United StatesJob Posting End Date: May 26 · When you join the team at Unum, you become part of an organization committed to helping you thrive. · Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's mome ...
-
Fiduciary Support Specialist II
1 week ago
Truist Chattanooga, United States Full timeESSENTIAL DUTIES AND RESPONSIBILITIES · Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Following is a summary of the essential f ...
-
Technical Support Specialist I
2 weeks ago
Aperio Global LLC Hamilton, United StatesAperio Global is seeking a skilled Technical Support Specialists I to join our dynamic team in an upcoming program. The ideal candidate will be experienced in deploying VoIP equipment, migrating from the legacy telecommunication platform, replacing end-of-life desktop equipment, ...
-
Contractor Support Specialist
2 weeks ago
HomeServe USA Chattanooga, United States Freelance** Contractor Support Specialist** · **Job Category****:** Operations **Requisition Number****:** CONTR03912 Showing 1 location **Job Details** · **Description** · HomeServe, a 2020 certified Great Place to Work, provides emergency repair plans which are like roadside assistan ...
-
Care support specialist
2 weeks ago
Cascade Ventures Catoosa, United StatesWe have a special task - the integration of people with disabilities. · At our organization, they will find appreciation, work, support, and care, as our philosophy expresses. · Over 650 employees with disabilities are supported by approximately 180 employees at our locations in ...
-
Record Support Specialist
1 month ago
Unum Chattanooga, United States Full timeJob Posting End Date: May 01When you join the team at Unum, you become part of an organization committed to helping you thrive. · Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments ...
-
WMH Chattanooga, United StatesJob Description · Job DescriptionDescriptionSenior Parts Product Support Specialist: The Real MVP of Customer Satisfaction Ignite Your Career · Why Choose Us? · Step into a world of opportunity with a company that embodies honor, integrity, and a relentless drive for excellence ...
-
Sutherland Chattanooga, United StatesSutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For over 30 years, we have been entrusted with caring for our clients customers - a responsibility we believe we should earn every day. We are dedicated ...
-
Customer Support Specialist
3 weeks ago
Gold Bond Hixson, United States· Are you ready to be a part of our winning team? · We are looking for a rock star Customer Support Specialist to join our team. If you are growth-oriented and ready to level up your skill set in a fast-paced, dynamic industry, this may be the position for you. Please note thi ...
-
Atlas Dynamics Ross, United StatesAs a dynamic addition to our existing team, SPIE SAG GmbH, a specialist in energy infrastructure in the CityNetworks & Grids division, is seeking an Electrician / Electronics Technician / Energy and Building Technology Installer m/f/d. · We offer: · Permanent employment in a cris ...
-
Training skilled worker
2 weeks ago
Infinity Enterprises Hamilton, United StatesIs there a logistics for careers? With us, there is. As a globally operating logistics service provider with employees in over 60 countries, we manage complex supply chains and offer our customers innovative value-added services. Rhenus Home Delivery is the specialist for end cus ...
-
Butcher / Meat Sales Fresh Counter (m/f/d)
2 weeks ago
Omega Enterprises Ross, United StatesLocation: 28876 Oyten | Employment type: Full/Part-time, permanent | Job ID: What you'll be doing with us: The fresh counter is the heart of our REWE Christian Seidel oHG. Here, you share your passion for meat, sausage, and cheese and advise our customers with your expertise: · Y ...
-
Housing Support Specialist
3 weeks ago
Highland Rivers Health Dalton, United StatesThere is a place for you at Highland Rivers Behavioral HealthHighland Rivers provides treatment and recovery services to individuals impacted by mental illness; substance use disorders and intellectual developmental disabilities.JOB SUMMARY:The Housing Support Specialist performs ...
-
Case Manager
2 weeks ago
Helen Ross McNabb Center Chickamauga, United StatesCase Manager / Counselor - (Bachelor's) Hamilton & McMinn · We'vebeen waiting for someone like you · With a wide range of available positions inHamilton & McMinn Counties, you have many opportunities join the McNabb Center team infulfilling our mission: "Improving the lives of th ...
-
Patient Access Specialist
1 week ago
RWJ Hamilton Hamilton, United StatesJob Overview: · The Patient Access Specialist supports the Patient Access Department by providing key operational functions to identify opportunities and minimize risk. The Patient Access Specialist position plays a key role within the health system by ensuring all steps are take ...
-
The University of Tennessee at Chattanooga Chattanooga, United States Full timeGrants Specialist, Office of Research and Sponsored Projects O Description Grants Specialist (Administrative Professional 1 – MR 10) · Office of Research & Sponsored Programs · University of Tennessee at Chattanooga · The Grants Specialist coordinates sponsored program prop ...
-
The University of Tennessee at Chattanooga Chattanooga, United States Full timeAdministrative Specialist, Applied Leadership and Learning, College of Health, Education and Professional Studies NB Description Administrative Specialist (Administrative Associate 3 – MR06) · Applied Leadership and Learning, College of Health, Education and Professional Stud ...
Recovery Support Specialist - Hamilton, United States - Recovery Centers of America
Description
Position Overview:
The Recovery Support Specialist (RSS) assists substance abuse, mental health, and emotionally unstable patients, working under direction of the CEO, while supporting nursing and medical staff. The Recovery Specialist may assist with daily living activities, lead patients in educational and recreational activities, or may accompany patients to and from examinations and treatments. They participate in the delivery of individual client care.
Specific Responsibilities:
Qualifications:
Competencies:
Customer Service : Demonstrates concern for meeting internal and external customers' needs in a manner that provides satisfaction for the customer within the resources that can be made available.
Problem Solving : Identifies problems, involves others in seeking solutions, and conducts appropriate analyses, searches for best solutions; responds quickly to new challenges.
Communication Proficiency : Comfortable using a broad range of communication styles, and ability to choose appropriate, effective ways to communicate to different audiences in diverse situations.
Flexibility : Is open to change and new information; adapts behavior and work methods in response to new information, changing conditions, or unexpected obstacles. Adjusts rapidly to new situations warranting attention and resolution. Is willing to assume new responsibilities if the quality of patient care dictates.
Time Management : Uses his or her time effectively and efficiently; concentrates his or her efforts on the most important priorities; adeptly handles several tasks at once.
Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. The noise level in the work environment is usually moderate.
Physical Demands:
The requirements listed below are representative of the physical abilities required to successfully perform this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus.
Travel:
Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
