Level 1 IT Help Desk Analyst - Conyers, United States - Smart IMS

IT Help Desk Analyst

2 weeks ago

Job Title: IT Help Desk Analyst · Location: Conyers, GA (Onsite) · Duration: 3+ Months (Possible Extension) · Interview Process: Either Webcam or In-person · Job Description:Provides technical assistance to both internal and external customers for tier one issues. This positio ...

Help Desk Analyst

2 weeks ago

Job Title: Helpdesk Support - Call center · Location: Conyers, GA · Duration: 7 months · ***LOCAL CANDIDATES*** · Job Description: · This position is located at DDS Headquarters in Conyers, Georgia. Call Center environment Provides technical assistance to both internal and ext ...

IT Help Desk Analyst

2 weeks ago

Job Description: · Responsibilities: Oversee the daily performance of computer systems and applications. · nswer user inquiries regarding computer software or hardware operation to resolve problems. · Monitor ticket queues, assign tickets to appropriate internal and external su ...

Level 1 IT Help Desk Analyst

1 week ago

Job Description · Job DescriptionCompany Description · Job Description · Job Responsibilities · Oversee the daily performance of computer systems and applications. · Answer user inquiries regarding computer software or hardware operation to resolve problems. · Monitor ticket queu ...

Service Desk Analyst

1 week ago

Position: Service Desk Analyst · Location: 100% Remote (MUST BE LOCAL TO ATL) · Length: 6M CTH · Must Haves: · 3-5 years of experience in a Service Desk/Desktop Support Role · Experience handling major incidents over the phone, chat, and working through tickets · Password reset ...

Service Desk Analyst

2 weeks ago

Job Description: · Purpose: · The Atlanta Public School System is seeking the services of a Service Desk Analyst to provide direct first-line level 1 service desk support to Client schools and administrative locations. · Summary: · The Service Desk Analyst will work with a tea ...

Service Desk Analyst

4 weeks ago

Job Title: · Service Desk Analyst · Location: Atlanta,GA · Duration: 6+ months · DESCRIPTION: · The Service Desk Analyst will work with a team of other service desk analysts, under the general supervision of a Service Desk Team Lead and the IT Service Operations Manager, who ...

Service Desk Analyst

4 weeks ago

Job Title: - Service Desk Analyst · Location: Atlanta,GA · Duration: 11+ months · DESCRIPTION: · The Service Desk Analyst will work with a team of other service desk analysts, under the general supervision of a Service Desk Team Lead and the IT Service Operations Manager, who ...

Help Desk Analyst

2 weeks ago

Position Summary: · The Help Desk Analyst is responsible for consulting with users to determine hardware, software and system functional specifications. The Help Desk Analyst is responsible for tracking and managing support requests, research, identify and support computer-relat ...

Service Desk Analyst

8 hours ago

The Service Desk Analyst is responsible for the day-to-day operations of the Service Desk, including but not limited to, incident management, request fulfilment, knowledge management, and reporting. The Service Desk Analyst will work closely with the Service Desk Manager to ensur ...

IT Service Desk Analyst

2 weeks ago

Kilpatrick, a large international law firm, is seeking a Service Desk Analyst for our IT Department, working remotely. This position will be part of our team of attorneys, paralegals and support staff providing a high level of service to both internal and external clients. At Kil ...

Service Desk Analyst

3 weeks ago

Level I Service Desk Analyst · 3 year contract · 5 days onsite in Dunwoody area · Must-Haves: · 2-3 years experience providing Tier I support · Experience with ACD systems, such as any of the following: Amazon (AWS), Avaya, Cisco Jabber, Cisco Unified Contact Center, Genesys, NIC ...

Help Desk Analyst

2 weeks ago

Job Description: · Responsibilities: Field incoming help requests from end users via both telephone and email in a courteous manner. · Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue. · ...

Help Desk Analyst 2

2 weeks ago

Title: Help Desk Analyst 2 · 3-month project · Must be local to Metro Atlanta. · Qualifications: · • Associate's degree in a related field from an accredited college or university · • OR Two years of experience at the lower-level Help Desk Analyst 1 or position equivalent. ...

Help Desk Analyst 2

3 weeks ago

Overview: · TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client provides a full range of services including web portal providing information on the state, business and economic development, public safety, Learn ...

Help Desk Analyst 2

2 weeks ago

Overview: · TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client provides a full range of services including web portal providing information on the state, business and economic development, public safety, Learn ...

Senior Help Desk Analyst

3 weeks ago

Job Description: · Responsibilities: Demonstrated experience with Service Desk application for managing IT requests. · Demonstrated ability to support and troubleshoot laptops, desktops, IP Phones, cell phones, and various applications. · Serve as the first point of contact fo ...

Onsite Service Desk Analyst

2 days ago

Insight Global is hiring for a team of Service Desk Analysts to support one of our healthcare customers. Responsibilities include: · Provide responsive, timely and high-quality support to corporate customers regarding their technical inquiries, driving ownership and resolution o ...

ONSITE Service Desk Analyst

2 weeks ago

Insight Global is hiring for a team of Service Desk Analysts to support one of our healthcare customers. Responsibilities include: · Provide responsive, timely and high-quality support to corporate customers regarding their technical inquiries, driving ownership and resolution o ...

Senior Service Desk Analyst

9 hours ago

Job ID: 497329 · Exempt · Oldcastle InfrastructureTM, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're more than just a manufacturer of precast concrete, polymer concrete, ...