Associate Governmental Program Analyst - Riverside County, CA, United States - State Teachers' Retirement System

State Teachers' Retirement System

Verified Company

Riverside County, CA, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

The CalSTRS Retirement Readiness Division is seeking a motivated individual to work as an Associate Governmental Program Analyst in the Riverside Member Service Center.

The Retirement Readiness (RR) Division is the principal area of the organization that develops, delivers, and coordinates educational services to CalSTRS members, employers, and staff. The goal of RR is to ensure that all members receive adequate, timely, and accurate information in order to make sound decisions regarding their CalSTRS benefits.
Consider joining us in our Riverside Member Service Center located in the heart of downtown. Enjoy our secure building located near the historic Mission Inn, art museums, galleries, dining landmarks, hiking trails and entertainment. The building has ample parking and easy access to the CA91 freeway with connections to the I215 and CA60 freeways. As a part of the CalSTRS team, you will experience an awardwinning recognition program and ongoing learning and career development opportunities.
Under direction of the Staff Services Manager II, MSC manager, the CalSTRS Benefits Specialist independently performs a wide variety of the more complex and difficult tasks associated with providing retirement benefits planning. The incumbent must exercise a high degree of discretion, diplomacy, confidentiality, and initiative while taking independent action to resolve issues as they arise. The position is in Riverside and requires 35% travel.

Basic mathematic comprehension and experience with calculations, such as averages, decimals, formulas and percentages

Ability to travel overnight to various trainings and meetings
Experience delivering information to audiences of various sizes
Experience and training in providing customer service and benefits planning services in a variety of ways
Ability to work various hours at times to support member services
Experience researching, analyzing, interpreting laws and policies
Experience working with confidential information
Experience providing feedback and explaining complex information
Every 12 months, based on performance evaluation, employees may receive a 5% salary increase until they reach the maximum salary for the position.

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Telework Information:Retirement Readiness hybrid work schedule is 2-3 days on site; however, each business area and MSC will rotate schedules to ensue coverage is available Mon-Fri.

You will find additional information about the job in the
Duty Statement.

Working Conditions

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment with CalSTRS.
Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

ASSOCIATE GOVERNMENTAL PROGRAM ANALYST

Additional Documents

Job Application Package Checklist
Duty Statement

Position Details

Job Code #:

JC429026

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Position #(s):

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Working Title:

CalSTRS Benefits Specialist

Classification:

ASSOCIATE GOVERNMENTAL PROGRAM ANALYST

$5, $7,114.00 A

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# of Positions:

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Work Location:

Riverside County

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Telework:

Hybrid

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Job Type:

Permanent, Full Time
Department Information

Cal

STRS:
Securing the financial future and sustaining the trust of California's educators

CalSTRS is the largest educator-only pension fund in the world, providing retirement, disability and survivor benefits to California's more than 1 million public school educators and their families.

Named as one of the best places to work in money management eight times by Pensions & Investments magazine, we are a world-class financial services institution with a commitment to sustainability and wellness.

Our two U.S.

Green Building LEED Platinum-certified headquarters buildings in West Sacramento, California, feature sustainable construction, abundant natural lighting, an organic garden, sustainable beekeeping and ergonomic functionally designed workspaces.

We offer a variety of on-site amenities to our team members, including two full-service cafés, two free fitness centers, a bicycle rental library and a child care center with a covered playground.

Team members enjoy walks along the Sacramento River and nearby seasonal farmers markets.

In addition to our state-of-the-art amenities, we offer thriving wellness and sustainability programs, an award-winning employee recognition program, and ongoing training, learning and development opportunities.

We offer competitive benefits, flexible work hours and hybrid work options. We are committed to creating a workplace where our team members thrive.

Special Requirements

Statement of Qualifications

Please describe what training and/or work experience you have that has prepared you for the daytoday responsibilities of this position as outlined in the duty statement.
Describe an experience dealing with a difficult customer.