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    HIRING NOW for Scheduler I - Sarasota, United States - Sarasota Memorial Health Care System

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    Description
    Professionally interviews and schedules patients for outpatient service including preregistration. Coordinates patient schedules to maximize patient and physician satisfaction institution-wide. Communicates patient instructions and directions, physician order requirement, authorization/pre-certification/referral requirement to patients, physician office staff, and other SMHCS personnel. Maintains scheduling and pre-registration accuracy rate per department standards. Creates estimate for patient financial responsibility and collects co-insurance, co-payment, and deductible as indicated.

    Initiates process to assure the patient meets the hospital financial policies/guidelines for services to be rendered and transfers to appropriate departments for more complex situations.

    Require one (1) year of healthcare experience.

    Prefer the ability to analyze problems and offer solutions.

    • Prefer the ability to work in a call center environment.
    • Prefer effective communication skills, including the ability to handle difficult customer situations.
    • Prefer general knowledge of medical insurance and terminology.
    • Prefer knowledge of ICD9/ICD10 coding and current CPT coding.

    HS EQ:
    High School Diploma, GED or Certificate

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