Assistant Program Manager - Arlington, United States - ServiceSource Inc.

Mark Lane

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Mark Lane

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Description
Join Our Team

ServiceSource is proudly hiring a compassionate and skilled Assistant Program Manager for our Manassas Day Support Program for adults with developmental disabilities


ServiceSource has been building partnerships and providing services for adults with developmental disabilities in Northern Virginia for over 50 years.

We continue to be a an employer of choice by offering:


  • Pay: $ $23.00/hr (Based on experience and education)
  • Consistent and reliable work hours: Monday
  • Friday, 8am 4:30pm
  • NO Evenings, weekends, or oncall
  • Over three (3) weeks of paid timeoff during first year, seven (7) sick days, and eleven (11) Federal Holidays observed
  • Established promotion opportunities and clear career pathways
  • Tuition reimbursement and professional development
- $500 annual wellness reimbursement

  • Robust Health, Vision and Dental coverage with premium reduction opportunities
  • Retirement Matching and generous 403(b) and 401(a) options
  • 100% Company-Paid Life Insurance, AD&D Insurance, and Disability Insurance
- and much more

Job Summary

Serve in an assistant capacity to the Program Manager. Serve in an acting capacity in the absence of the Program Manager. Assist in the development and implementation of services, supports, and programming of persons served. Provide support to staff to ensure active engagement and a healthy and safe environment.

Primary Duties

The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

These duties and responsibilities will be rated on the Annual Performance Review.- Perform the duties of the Program Manager in their absence.

Ensure the daily operations are fulfilled and running smoothly.

Maintain communication with pertinent management and staff regarding issues and concerns relating to the site.- Assist the Program Manager in providing support to the individuals served according to their desires and choices and to staff as needed.

Maintain familiarity and ensure ongoing compliance with organizational polices, and other regulatory bodies (Medicaid, Licensing, CARF, etc.) as it pertains to individual's records, plans and documentation.- Assist with development, completion, and review of all participant evaluations, assessments, person-centered plans, progress reports, daily notes, data collection, and other supporting documentation in a timely and accurate manner.

Provide support/training to staff, as needed, to ensure accuracy and completeness of all documentation and to maintain proper ratios.- Encourage and provide active engagement in all community-based and program location based daily group and individual activities including but not limited to: community integration, personal care, mobility, behavior intervention, medication, training, communication, coordination of schedules, and supervision of participant's activities.- Promote a safe, clean, and orderly environment and report unsafe conditions immediately.

Demonstrate proper behavior support techniques, following written protocols and procedures. Immediately apprise the Program Manager, Nurse, etc. of any medical concerns, APS allegations and injuries.- Perform other related duties as assigned.


Additional Responsibilities- Establish/maintain communication with family members, authorized representatives, guardians, residential providers, support coordinators, regarding participants' progress, schedule, community activities, illness, incidents, etc.- Model and assist staff in providing active engagement in all daily group and individual activities.- Encourage and support staff to maintain compliance with organizational policies and procedures, State and Federal regulations as applicable.- Participate in department meetings, participant meetings as assigned, and staff meetings.- Complete in an accurate and timely manner and in accordance to standard operating procedures all assigned documentation, attendance rosters, etc.- Perform quality assurance of data, quarterly reports, etc.

to ensure accuracy and compliance.

Train/support staff as needed to ensure accuracy.- Maintain up-to-date program participant information.- Remain current with annual trainings as per company and regulatory standards.


Qualifications:
Education, Experience, and Certification(s)- Required: high school diploma or General Educational Development (GED)- Three to five years' experience working with individuals with developmental disabilities required- Supervisory experience preferred


Knowledge, Skills and Abilities- Experience working with adults with developmental disabilities; physical ability to assist individuals with toileting, mobility, transferring, etc.- Knowledge of behavior support principles and practices.- Ability to use good judgment and decision-making skills.- Ability to communicate verbally and in writing effectively.

- Ability to relate

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