Jobs
>
New York City

    Member Engagement Manager - New York, United States - AIPAC

    AIPAC
    AIPAC New York, United States

    1 day ago

    Default job background
    Description

    AIPAC's mission is to encourage and persuade the U.S. government to enact specific policies that create a strong, enduring, and mutually beneficial relationship with our ally Israel. Our focus is clear; we come to work every day motivated to keep America strong and Israel secure.

    Member Engagement Managers will make a direct impact on strengthening the U.S.-Israel relationship in three ways:

    • Engaging current AIPAC members to showcase the value of AIPAC and convey the urgency of growing and strengthening the U.S.-Israel relationship.
    • Soliciting existing and prospective AIPAC members to renew, increase, or augment their participation and financial commitment to the pro-Israel movement.
    • Providing a memorable and impactful member experience by cultivating meaningful experiences and providing excellent customer service.
    A successful Member Engagement Manager possesses exceptional organizational skills, comfort interacting with individuals across the political spectrum, and would excel in a metrics-driven role. If you love Israel and American politics and are interested in maintaining a strong base of support for our work, this is an exceptional opportunity to engage with supporters on meaningful issues and expand their investment in the organization and in politics. Member Engagement Manager will receive advanced training, deep insight into the Middle East's policy, a competitive annual salary package, and generous benefits.

    Detailed Duties

    The position will be measured against the effective execution of the following tasks and responsibilities:
    • Provide an outstanding donor experience on a one-to-many scale for a portfolio of 1,500 to 2,000 households.
    • Meet or exceed retention and upselling targets by soliciting renewed and increased resources for AIPAC and pro-Israel politics from donors who invest 1,800 to $9,999 annually.
    • Understand and anticipate member needs through regular check-ins and communication, proactively addressing issues and identifying opportunities for additional revenue, upselling, and mitigating churn.
    • Meet daily, weekly, monthly, quarterly, and annual fundraising goals and objectives.
    • Build and sustain relationships with donors on behalf of AIPAC and inspire them to participate in pro-Israel political giving.
    • Present the AIPAC mission and the imperative for investment to individuals through zoom meetings, phone calls, emails, and text messages.
    • Provide timely political and policy updates that inform and inspire people to become more involved in pro-Israel politics and AIPAC.
    • Provide a superior member experience through responsive inbound and outbound customer service by phone, email, and online chat.
    • Identify, cultivate, and solicit new donors to join AIPAC and commit resources toward pro-Israel politics.
    • Recruit participants for national and local programs.
    • Maintain and update Salesforce and to ensure the most accurate and timely information is included, including campaign projections and logging individual activities/communications and meetings.
    • Other duties as assigned.
    Qualifications/Skills:
    • 3+ years' experience in a customer-facing role, preferably in a sales, political fundraising, customer success or account management capacity, with a track record of meeting or exceeding sales targets.
    • Intense passion for a strong U.S.-Israel relationship and knowledge of issues related to Israel, the Middle East, and American politics.
    • Experience in Politics, Campaign and elections, and political fundraising a plus.
    • Excellent judgment and decision-making abilities, ability to maintain a level of calm and professionalism, and effectively address and resolve issues with a strong customer service orientation.
    • Work efficiently under pressure; meet deadlines; demonstrate strategic thinking and good decision-making.
    • Excellent organizational, interpersonal, and networking skills with teams and individuals.
    • Approach opportunities and challenges with confidence and determination while remaining resilient and able to cope with rejection.
    • Effective communication skills.
    • Self-motivated and able to work independently and with your colleagues to meet goals and objectives.
    • Excellent written communication skills
    • Bachelor's degree preferred or commensurate experience.
    • Ability to learn and use software applications including but not limited to CRM (Salesforce) and Sales Enablement systems )
    • Experience working at a call center or extensive phone experience is a plus.
    • Must be able to work in a demanding metrics-driven environment and be comfortable adjusting to changing expectations quickly
    AIPAC is offering a competitive market base salary for this position between $67,000.00 and $88, A job offer will depend on how closely a candidate's skills, experience, and education match the requirements for the role.

    In addition to salary, we offer a very generous benefits package and a hybrid work schedule of two days remote and three days in our offices.

    AIPAC is an equal-opportunity employer.

    Posting Instructions:
    • Please provide a cover letter with a resume to be considered. Incomplete applications with missing documentation will not be considered.
    • If applying for more than one position, please use the 'Attachment' function to attach a position-specific cover letter.
    • Please use your legal names when completing the employment application (No nicknames).
    #LI-hybrid
  • Student Sponsor Partners

    Engagement Manager

    2 weeks ago

    Student Sponsor Partners New York, United States

    Join our team as a Full Time Engagement Manager at Student Sponsor Partners and play a vital role in impacting the lives of students across New York City As an Engagement Manager, you will have the opportunity to work with passionate educators, develop creative solutions, and fos ...

  • ClifyX

    Engagement Manager

    2 weeks ago

    ClifyX New York, United States

    Hi, · This is Manish Sharma from ClifyX, Inc. I hope you are doing well · ClifyX, Inc. was formed in 1998 and has since provided staffing solutions and services. · Job Title: Engagement Manager - OTM - Supply Chain · Location: Multiple location all across USA · Duration: Full-Tim ...

  • Inizio Partners

    Engagement Manager

    3 weeks ago

    Inizio Partners New York, United States

    About the job Engagement Manager - Insurance Analytics · OUR CLIENT · Our client provides data-driven, action-oriented solutions to business problems through statistical data mining, cutting-edge analytics techniques, and a consultative approach. Leveraging proprietary methodolo ...

  • Tata Consultancy Services

    Engagement Manager

    4 days ago

    Tata Consultancy Services New York, United States

    Role: Engagement Manager - Supply Chain - Kinaxis · Location: Any US Location · Please note: Candidate must be willing to travel up to 100% to client site · Job Description and Responsibilities: · •You will drive and oversee strategic supply chain solutions using Kinaxis Rapi ...

  • TEPHRA

    Engagement Manager

    4 days ago

    TEPHRA New York, United States

    : · Role: Engagement Manager - Supply Chain - Kinaxis · Location: Any US Location · Please note: Candidate must be willing to travel up to 100% to client site · Job Description and Responsibilities: · • You will drive and oversee strategic supply chain solutions using Kinaxis ...

  • Equitable Services

    Engagement Manager

    1 week ago

    Equitable Services New York, United States

    Engagement Manager - Strategic Innovation Group C7 ) · Primary Location : UNITED STATES-NY-New York · Other Locations : UNITED STATES-NC-Charlotte, UNITED STATES-NY-Syracuse · Organization : Equitable · Schedule : Full-time · Description · At Equitable, our power is in our people ...

  • Publicis CoLab

    Manager, Engagement Strategy

    1 week ago

    Publicis CoLab New York, United States Full time

    Job Description · PLEASE NOTE: Candidates for this role must be able to work out of our Philadelphia, New York, or Chicago offices. · Strategy is a multi-disciplinary team of Creative, Social, Engagement Experience Strategy experts, unified by a shared ambition to design experie ...

  • The Associated Press

    Audience Engagement Manager

    11 hours ago

    The Associated Press New York, United States

    The Associated Press is an independent global news organization dedicated to factual reporting. Founded in 1846, AP today remains the most trusted source of fast, accurate, unbiased news in all formats and the essential provider of the technology and services vital to the news bu ...

  • Rackspace

    Senior Engagement Manager

    1 week ago

    Rackspace New York, United States Full - Time

    Job Summary: The Rackspace Engagement Manager will manage several individual but related projects to the required standard of quality within the specified constraints of time and cost for the customer. The projects are typically medium to large, with medium complexity and have hi ...

  • Chartis Interactive

    Marketing Engagement Manager

    3 days ago

    Chartis Interactive New York, United States

    Job Description · Job DescriptionChartis is looking for a Marketing Engagement Manager. As the Marketing Engagement Manager, you will play a pivotal role in orchestrating the seamless flow of data and insights across various marketing technology platforms. You'll be responsible f ...

  • DataCatalyst LLC

    Client Engagement Manager

    2 days ago

    DataCatalyst LLC New York, United States

    Company Description · With a focus on management, monetization, and governance, DataCatalyst converts information into actionable growth plans. From data sourcing and enrichment to analytics and stewardship, our team crafts customized solutions you need to thrive in today's data- ...

  • Student Sponsor Partners

    Mentorship Engagement Manager

    3 weeks ago

    Student Sponsor Partners New York, United States

    Job Description · Job DescriptionJoin our team at Student Sponsor Partners in New York City as a Full-Time Mentorship Engagement Manager and play a crucial role in shaping the future of underserved students. Embrace the opportunity to work closely with recent students and mentors ...

  • MAM USA Corporation

    Consumer Engagement Manager

    4 weeks ago

    MAM USA Corporation New York, United States

    OVERVIEW OF THE ROLE · MAM North America is looking for a Consumer Engagement Manager to build long-lasting brand love with expecting and new parents both online and offline. A dynamic communicator, compassionate listener, and strategic thinker, the Consumer Engagement Manager wi ...

  • Solomon Page

    Brand Engagement Manager

    15 hours ago

    Solomon Page New York, United States

    We are looking for a Brand Engagement Manager for a top beauty company in NYC. · Responsibilities: · Project management -drive to execute details, knowing what is planned and what needs to be done, able to identify roadblocks and let the team know and create action plans around ...

  • REFORM Alliance

    Manager, Membership Engagement

    3 weeks ago

    REFORM Alliance New York, United States

    Job Description · Job DescriptionPOSITION DESCRIPTION · MANAGER, Membership Engagement and Development · Reform Alliance Advocacy Institute Department · OFFICE LOCATION: New York · Organization Overview · REFORM is committed to transforming probation and parole throughout the Un ...

  • ActionIQ

    Sr. Engagement Manager

    3 weeks ago

    ActionIQ New York, United States

    Job Description · Job DescriptionWhat You'll Be a Part Of: · ActionIQ is a new kind of customer data platform that lets marketing teams tap directly into central data sources and activate it anywhere in the customer journey. Unlike traditional CDPs, ActionIQ keeps data securely w ...

  • TED Conferences

    Audience Engagement Manager

    6 days ago

    TED Conferences New York, United States

    Company Description · Our mission: Spread ideas, foster community and create impact · TED is on a mission to discover and spread ideas that spark imagination, embrace possibility and catalyze impact. Our organization is devoted to curiosity, reason, wonder and the pursuit of kno ...

  • TED Conferences, LLC

    Audience Engagement Manager

    1 week ago

    TED Conferences, LLC New York, United States

    Job Description · Job DescriptionCompany Description · Our mission: Spread ideas, foster community and create impact · TED is on a mission to discover and spread ideas that spark imagination, embrace possibility and catalyze impact. Our organization is devoted to curiosity, reaso ...

  • Pontera

    Partner Engagement Manager

    3 weeks ago

    Pontera New York, United States

    Job Description · Job DescriptionPontera is a fintech company on a mission to help people retire better. Our software platform enables retirement savers to get the help they need managing their 401(k) and other retirement plan accounts as part of a personalized strategy by their ...

  • Pontera

    Manager, Partner Engagement

    2 weeks ago

    Pontera New York, United States

    Job Description · Job DescriptionPontera is a fintech company on a mission to help people retire better. Our software platform enables retirement savers to get the help they need managing their 401(k) and other retirement plan accounts as part of a personalized strategy by their ...