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- Assist in systems analysis and design activities including information gathering, documentation of existing systems and processes and identification of alternative approaches to solving the business problems identified.
- Perform software testing and support user testing.
- Provide user support which includes production problem resolution for existing applications and technology
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Information Technology Specialist 2 Programming - Albany, United States - Information Technology Services, Office of
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Minimum Qualifications Open Competitive:
A bachelor's or higher-level degree in Computer Science, Computer Information Systems, Management Information Systems.
OR
A bachelor's or higher-level related degree with eighteen credit hours in Computer Science.
OR
A total of two years of experience in the following computer related areas: network, server, storage, and systems management; telecommunications; IT customer support and training; computer installation, diagnosis and repair; technical writing; computer security; knowledge management; database administration, design and management; internet/intranet development, design, and maintenance; information technology project management; design and development of geographic information systems or computer aided drafting applications; computer programming; business/systems analysis; program design; or program testing.
Transfer:
Open to NYS employees with one year of permanent competitive service as an Information Technology Specialist 2 or Information Technology Specialist 2 Programming, G-18;
OR in a title G-16 or above deemed administrative under Section 52.6 of the Civil Service Law.
55b/c Appointment:
This position is eligible for 55b/c designation and candidates are encouraged to apply.
NYS HELPS:
This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).
Duties Description Under the direction of an Information Technology Specialist 4, SG-25, within Chief Technology Office, Business Application Services, Health and Human Services Portfolio, WMS is a Unisys mainframe application developed in the COBOL programming language.
WMS supports the delivery of Temporary Assistance, Medicaid, Supplemental Nutrition Assistance Program (SNAP), Home Energy Assistance Benefits (HEAP), and Adult Services for OTDA, DOH and OCFS for all local districts/counties (LDSSs) including NYC.
Specific duties include, but are not limited to: