- 6+ years of experience working in a technical retail or showroom role
- 2+ years of experience working as a Retail Supervisor in a high-paced retail environment
- 2+ years of experience organizing a retail showroom to optimize product display and customer experience
- Experience working cross-functionally with top-level department heads
- Strong judge of character, and a high standard for professionalism
- Impeccable oral and written communication skills
- Ability to walk, stand, and sit for extended periods of time, up to 8 hours/day
- Confident explaining complex topics and policies to a variety of people
- Eager to learn the back-of-house processes, and can assimilate & retain information quickly.
- Comfortable handling multiple priorities throughout the day in a dynamic/active environment
- Working knowledge of bikes and how they function (particularly ebikes) & up-to-date understanding of local ebike regulations
- Experience working with Shopify, Zendesk, and/or Shipstation a plus
- Arranged the schedule on a bi-weekly basis for Retail team and managed a team of highly trained Retail Specialists to ensure that all customer needs are met
- Supported accurate inventory control through management of our shipping team and coordination with our Operations Department
- Contributed to initiatives with other local businesses, such as holiday food and toy drives and community events
- Managed opening & closing daily procedures
- Maintained a fun, safe, and professional environment for teaching current and potential customers about ebikes
- Worked cross-functionally with other departments on various wide-reaching internal projects
- Additional duties as required
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Retail Supervisor - Salt Lake City, United States - Rad Power Bikes Inc
Description
Job Description
Job DescriptionDescription:Why We're Rad (about us):
Rad Power Bikes, America's largest electric bike brand, is on a mission to get people onto bikes that are built for everything and priced for everyone.
Our company is a driving force behind the e-bike market expansion in North America. We are the first mover in the omnichannel retail space for personal mobility products, and we continue to develop industry-leading, innovative e-bikes. Rad Power Bikes has grown to 500,000 customers, leading a revolution in low carbon mobility.
We are looking for RADICAL people to join our global teams: Results-Driven, Approachable, Diverse, Innovative, Customer-Driven, Accountable, and always Learning.
We are seeking a Retail Supervisor for our Salt Lake City, UT showroom. Our Retail store is an incredibly dynamic environment that is constantly evolving. We are seeking a tenacious, goal-oriented, and organized team leader who is not afraid to jump in and get their hands dirty as needed. Weekend availability will be required as our schedule is subject to change.
The salary for this role is Currency $55,000 - $60,000 annually; however, we consider several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.
Requirements:Why You're Rad (about you):
Additional Requirements:
You get bonus points for:
Had you been with us last month, the top things you would have impacted are:
Working at Rad is built around our RADICAL values - we are:
Results-Driven: We aim for success each day and lead the charge towards a sustainable future.
Accountable: We are responsible to our environment, communities, partners and team.
Diverse: We are inclusive of all experiences, backgrounds, and skills. We value every voice.
Innovators: In the face of challenge, we continuously innovate and improve.
Customer-Driven: We are dedicated to the experience and safety of our riders.
Approachable: We are kind, transparent, collaborative, and always willing to help.
Learners: We grow and change, always driven towards personal and professional excellence.
Does this sound like you? Please apply and join us
Rad Power Bikes is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, statuss a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
If you need assistance or an accommodation due to a disability, you may contact us at or
Recruitment Agencies: We partner with third party recruitment resources as needed. If we require assistance with this search, we will contact selected partners directly; we do not accept unsolicited candidate submissions.
