Customer Care for Existing Customers - Moundville, AL, United States - Stellar Enterprises

Stellar Enterprises
Stellar Enterprises
Verified Company
Moundville, AL, United States

3 days ago

James Miller

Posted by:

James Miller

beBee Recruiter
Freelance
Description

MCE Service GmbH is a service provider for a group of companies in Munich. We provide support for medium-sized companies in the media, telecommunications, and energy sectors that operate nationwide. To strengthen our team in the
energy supply department, we are looking for a full-time
Customer Service Representative for Existing Customers (m/f/d) in Moundville, AL, starting as soon as possible.


Your responsibilities:

  • You handle incoming customer inquiries
  • You enter and update billingrelated customer and contract data
  • You develop customerfriendly solutions, clarify and process complaints
  • You provide information on electricity and gas products, prices, and tariffs

Your qualifications:

  • Excellent knowledge of German is required
  • Commercial training or professional experience in a similar position
  • Goaloriented and independent way of working is desirable
  • Confident in telephone customer contact, even in challenging situations, you keep a cool head
  • High level of reliability, sense of responsibility, and assertiveness complete your profile

We offer:

  • Attractive salary with performancebased bonuses
  • 13th month's salary
  • Discounted employee rates for electricity and gas
  • Very good transport connections and infrastructure
  • An unbeatable team, become a part of it

Type of employment:
Full-time, permanent position


Working hours:

  • 8hour shift
  • No weekends
  • Monday to Friday

Benefits:

  • Company pension scheme
  • Company training
  • Company events
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