Customer Service Representative Online Shop Street Fashion/Fashion - Barnhart, MO, United States - Horizon Group

James Miller

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James Miller

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Freelance
Description
We are currently seeking Customer Service Representatives (m/f/d) for the Streetfashion/Mode department in Barnhart, MO.

Join our team and support us in the following tasks:


Your responsibilities:


  • Providing customer service via phone and written communication (e.g. email, live chat, and social media platforms)
  • Processing orders and potentially handling final resolutions
  • Entering and updating customer data
  • Providing individual product advice to customers
  • Handling invoice inquiries, payment terms, and installment payments
  • Checking order status
  • Recording and processing complaints

Your qualifications:


  • Serviceoriented mindset
  • Excellent written and verbal communication skills in German
  • Reliability, attention to detail, and assertiveness
  • Commercial understanding and goaloriented work style
  • Willingness to work across teams
  • High willingness to learn and strong comprehension skills
We are looking forward to getting to know you

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