Clerk (m/f/d) for Service - Byers, CO, United States - Matrix Dynamics
Description
Location:
Garching-Hochbrück near Munich
Contract type:
permanent, full-time
Company language:
German
Reference number:
VF_23_273
About us
As an innovative technology company, we develop and produce powerful battery storage systems with advanced battery management systems at our location in Garching, north of Munich.
Our systems are primarily used for the electrification of mobile work machines for renowned manufacturers, contributing to a more environmentally friendly future and sustainable growth market.
INVENOX is part of a medium-sized and long-term successful group of companies headquartered in southwest Germany, with over 10,000 employees in Germany and abroad.
Your responsibilities
- Receiving and processing customer inquiries and complaints
- Coordination and preparation of offers
- Customer master data entry and maintenance
- Tracking of order deadlines and related work processes (material availability check, etc.)
- Regular coordination with various departments regarding project status (project management, service, purchasing, warehouse, etc.)
- Assistance in general customer support
- Invoicing, handling of down payments, invoice corrections, and credit note creation in SAP system in coordination with project management/service
- Coordination of import and export processing
- Reporting and analysis directly to management
Your profile
- Completed commercial training (preferably industrial, freight forwarding, or foreign trade clerk)
- Proficient in MS Office and SAP modules
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