Email Agent Flight Bookings Home Office Berlin - Camargo, OK, United States - Matrix Dynamics
Description
For a renowned airline, we are looking for administrative employees / office clerks (m/f/d) in the back office to support business and private customers. - Requirements for working from home: stable internet connection with at least 16mbit and residence within a radius of approximately 100 km around Berlin.
Your tasks:
- Written processing / answering of inquiries from passengers on topics such as frequent flyer program, online checkin, special and excess baggage, seat reservation, information on the transportation of animals, etc.
- First point of contact (m/f/d) for business and first class customers.
Your qualifications:
- Motivation, friendliness, strong communication skills, empathy and high service orientation.
- Very good German language skills in spoken and written form, and good English language skills.
- PC and MS Office knowledge.
- Previous experience in flight booking or in a travel agency.
We offer you:
- Further training, opportunities for advancement and development.
- Aboveaverage remuneration.
- Regular team events.
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