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    Transit Information Systems Coordinator - Madison, United States - City of Madison, WI

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    Description
    Salary : $86, $104,835.38 Annually

    Location : Madison, WI

    Job Type: PERMANENT FULL TIME

    Job Number:

    Department: Metro Transit

    Opening Date: 05/17/2024

    Closing Date: 6/3/2024 11:59 PM Central

    Comp. Group/Range: 44/12

    General Description

    It's a great time to join the Metro Transit Information Systems team There are many exciting changes being implemented at Metro, including a new fare collection system and an agency-wide technology upgrade.

    The City of Madison offers a generous, comprehensive benefits package, including employer contribution to health insurance premium and pension package with employer match. Click on the link to see a

    Metro is seeking a strong leader to steer and supervise Metro's on-bus technology team to ensure seamless integration of technological systems and software, continuous improvement of processes, and advance Metro's capacity and capability to meet the changing needs of service delivery. This position reports to the Chief Administrative Officer.

    IMPORTANT: There are short answer questions as a required part of this application. Scroll to the bottom of the posting or click on the questions section to view.

    Employees may be eligible for loan forgiveness through the

    The City of Madison is an equal opportunity employer functioning under an affirmative action plan. We value diversity, equity, inclusion, and belonging. Black, Indigenous, people of color, women, trans, nonbinary, and individuals with disabilities are encouraged to apply
    Examples of Duties and Responsibilities

    Lead and Supervise Staff
    • Include racial equity and social justice considerations in employment practices and Metro projects and initiatives
    • Administer processes to manage, hire, coach, and discipline staff as needed
    • Monitor, assign, and redistribute tasks
    • Develop policies and procedures for the Information Systems unit
    • Participate in and contribute to Metro's Senior Management Team
    • Develop regular reports to document status and progress
    • Foster positive staff morale and engagement
    • Develop process improvements to enhance efficiency and quality
    Project Management
    • Foster and maintain relationships and open communication with other Metro units, City of Madison Information Technology staff, and external organizations
    • Manage and implement new technology projects and feature implementations
    • Provide or monitor project documentation
    • Proactively monitor and test existing Metro systems to ensure full functionality
    • Research IT products and trends in the transportation industry
    • Identify new opportunities to improve organizational efficiency and/or quality
    Perform related work as required

    Minimum Qualifications
    • Six (6) years of progressively responsible experience in the transportation or information technology field with a focus on staff and technology project management, at least two (2) years of which must be as a team lead which involved staff oversight, leadership, or supervision
    OR
    • An Associate's degree or Bachelor's degree in information technology, business, engineering, planning or other related field may be substituted for two (2) or four (4) years of experience respectively, but at least two (2) years of professional related experience must be as a technology team lead which involved staff oversight, leadership, or supervision
    The City of Madison strives to provide excellent service to all of its residents and visitors. Therefore successful candidates will have demonstrated ability to work effectively with multicultural communities.
    Special Requirements

    Ability to meet the travel needs of the position.

    Work is primarily performed in an office environment. Employee must spend sustained amounts of time standing/sitting looking at a computer and using other standard office equipment such as telephones and copiers/printers/fax machines. Employee may need to bend, twist, climb, and exert up to 20 pounds of force occasionally to lift or relocate equipment. Employee may need to access various areas of Metro's facilities, including stairs, garages, BRT stations, other work areas or enter buses to open access cabinets and test or check technology projects or equipment.

    Employee may occasionally need to attend meetings off site and outside of core work hours.

    This is not a remote work position. Employee must work on site.

    The City of Madison offers excellent pay and benefits for employees. City Ordinances, handbooks, and labor contracts provide specifics; the description here is not to be considered a binding statement but offers an informal summary.

    Compensation

    The City of Madison strives to pay competitive wages. View the current for pay for all classifications. Employees receive increases based on tenure with the City.

    Benefits

    The City offers a competitive benefits package, including a generous leave package, a variety of insurance options, and non-traditional benefits such as optional pet insurance, a bus pass for all employees, and the possibility of flexible work schedules. A brief summary of benefits is listed below. Please visit our for more information.

    Leave

    Vacation is earned upon starting employment and can be used after completion of probation. The general vacation schedule is below.

    After 1 year 5 work days of vacation
    After 2 years 10 days
    After 7 years 15 days
    After 12 years 20 days
    After 19 years 25 days
    After 27 years 27 days

    Employees earn 5 personal days in addition to vacation.

    Employees receive eight official paid holidays (New Year's Day, Martin Luther King, Jr. Holiday, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, Christmas Day), as well as 1 paid leave day (the Friday after Thanksgiving).

    Employees also earn 13 sick days annually that may accrue to a total of 150 days.

    Retirement

    The City of Madison participates in the Wisconsin Retirement System through the State of Wisconsin Department of Employee Trust Funds.

    Insurance

    The City of Madison offers a variety of optional insurance programs including:
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Pet Insurance
    • Life Insurance
    • Income Continuation Insurance (for short and long-term disability)
    • Long Term Care Insurance
    Other Benefits

    The City offers numerous other benefits and programs for employees, including:

    •457(b) deferred compensation plans

    •Employee Assistance Program

    •Bus Pass on Madison Metro

    •Flexible Work Schedules

    •Employer-paid Training

    01

    Below you will be asked to respond to questions in a text box. You may prepare your answers in another document and then 'cut and paste' your response into each text box. Otherwise, you can work on your response within the application and save your work to come back later, as needed. Questions will be scored on content, clarity, writing, and grammar. Please be sure to provide a complete response to each question.
    • I understand that my response is required as part of the application and may be used to determine who will move forward in the process.
    02

    Please tell us about your leadership experience. Describe your position and the nature of your leadership of people.

    03

    Describe a time when you were involved with implementing a complex technology project. Describe your role, the steps you took to implement the project, and the outcome.

    Required Question

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