- 1. Service Excellence - Creates a great "First Impression" by demonstrating exemplary customer service skills for all customer groups including patients, families/friends, physicians, staff and support department personnel. Adheres to the "I Am YNHH" service excellence pledge.
- 1.1 Interacts with patients, families/friends, physicians and staff, in a helpful, courteous, pleasant and professional manner at all times, including while using the intercom.
- 2. Collaboration and Teamwork - Assures that information is communicated in a timely, sensitive and effective way; follows through on responses as appropriate.
- 2.1 Demonstrates sensitivity to the varying needs and communication styles of our culturally diverse patients, families and staff.
- 3. Technical Expertise - Proficient skill on all computer applications and telecommunication systems. Maintains all medical records and other materials related to medical status and patient care. Observes strict confidentiality within HIPAA regulations.
- 3.1 Receives, distributes, processes, files and maintains all patients' medical records and other documents relating to medical status and patient care maintaining strict confidentiality at all times.
- 4. Positive Impact on Practice/Problem Solving - Exhibits behaviors demonstrating responsibility for creating a positive work environment. Recommend reasonable solutions to address problems.
- 4.1 Ensure environment is always regulatory ready, regulatory compliant, including maintaining a clean and organized work area.
- 5. If working in the Observation Associate role through the Centralized Staffing department:
- 5.1 Ensures the patient's safety and dignity during asigned shift.
-
Business Associate
3 weeks ago
Yale-New Haven Health New Haven, United States Part timeOverview · To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and pro ...
-
Business Development Support Associate
2 weeks ago
Greenskies Clean Focus North Haven, United StatesBusiness Development Support Associate · In office role in NYC · The Business Development (BD) Support Associate will assist the business development team in the origination of solar development opportunities with commercial and public sector clients across the United States. The ...
-
Business Development Associate
1 week ago
Precision Combustion, Inc North Haven, United StatesJob Description · Job DescriptionJoin the Business Development team at a Clean Energy R&D company focused on developing core technologies for industry and government partners. · Be involved in projects from the lead-generation stage through to contract finalization and execution. ...
-
Business Associate
1 week ago
Yale New Haven Health New Haven, United States Part timeOverview: To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and prof ...
-
Ortho/Neuro Trauma Per Diem Business Associate
3 weeks ago
Yale New Haven Health New Haven, United States Per Diem Non-Overview · To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and pr ...
-
Business Immigration Associate
1 week ago
Wiggin and Dana New Haven, United Statesand long-term assignments along with daily/weekly/monthly duties and proactively communicate case progress to clients and supervisor; be passionate about business immigration law and compliance; and employ strong analytical and impeccable organizational skills while paying attent ...
-
Business Development Associate
1 week ago
Precision Combustion, Inc North Haven, United StatesJoin the Business Development team at a Clean Energy R&D company focused on developing core technologies for industry and government partners. · - Be involved in projects from the lead-generation stage through to contract finalization and execution. · - Contribute directly to bot ...
-
Business Development Associate
1 week ago
Precision Combustion, Inc North Haven, Connecticut, United States PermanentJoin the Business Development team at a Clean Energy R&D company focused on developing core technologies for industry and government partners. · Be involved in projects from the lead-generation stage through to contract finalization and execution. · Work closely with leading rese ...
-
Business Associate-Milford Campus
6 days ago
Yale New Haven Health Milford, United StatesOverview: · To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and p ...
-
Agricultural Machinery Mechanic
2 weeks ago
Radiant Ventures Yale, United StatesWe are excited to welcome you to our new business location across from Flensburg Airport · Your responsibilities: · Managing the company workshop · Organizing the material and equipment storage · Maintaining company vehicles, machinery, and equipment · Caring for the company's ou ...
-
Business Development Associate
1 week ago
Alera Group, Inc. Norwalk, United StatesAlera Group Northeast is seeking a Business Development Associate to join their Employee Benefits team · Alera Group is an independent, national insurance and financial services firm created through the merger of like-minded, high-performing, entrepreneurial firms across the Uni ...
-
Business Development Associate
2 weeks ago
Alera Group, Inc. Norwalk, United StatesOVERVIEW · Alera Group Northeast is seeking a Business Development Associate to join their Employee Benefits team · Alera Group is an independent, national insurance and financial services firm created through the merger of like-minded, high-performing, entrepreneurial firms acro ...
-
Business Associate
1 week ago
Yale New Haven Health Stratford, United States1. Service Excellence - Creates a great "First Impression" by demonstrating exemplary customer service skills for all customer groups including patients, families/friends, physicians, staff and support department personnel. Adheres to the "Is there a Associate, Business, Patient ...
-
Business Development Associate
1 week ago
IAB Solutions LLC Milford, United States**Key responsibilities include**: · - This position calls for a professional who will generate revenue by engaging with strategic clients and prospects; manage relationships from first contact well past the implementation of services. · - Work with COO to constantly be refreshing ...
-
Business Development Associate
3 weeks ago
Alera Group Norwalk, United States Full timeAlera Group Northeast is seeking a Business Development Associate to join their Employee Benefits team · Alera Group is an independent, national insurance and financial services firm created through the merger of like-minded, high-performing, entrepreneurial firms across the Unit ...
-
NorthEast BioLab Hamden, United States**NOTE: PLEASE SUBMIT BOTH RESUME AND COVER LETTER TO APPLY FOR THIS JOB. KINDLY DISCUSS YOUR MOTIVATION, RELEVANT EXPERIENCE, SALARY REQUIREMENTS, AND VISA STATUS IN YOUR SUBMISSION.** · Company Overview · - NorthEast BioLab, is a trusted provider of GLP and clinical bioanalytic ...
-
Marketing & Events Manager
2 weeks ago
dae New Haven, United StatesResponsibilities · We are seeking a Marketing Manager (or possibly an Associate Director of Marketing for a more experienced applicant) to lead our marketing and events initiatives. This role is crucial in driving our recruiting and community development efforts through strategic ...
-
Admissions and Field Placement Assistant
3 days ago
Southern Connecticut State University New Haven, United StatesSouthern Connecticut State University is a diverse and student-centered university dedicated to academic excellence, access, and service for the public good. Southern provides a supportive and welcoming environment for all members of its community through a campus wide commitment ...
-
General Manager
2 weeks ago
MyEyeDr. New Haven, United StatesDescription · About the role · See yourself starting a new career journey? As a MyEyeDr. General Manager you will cultivate a collaborative working environment with all associate members to provide a personalized eyecare experience for patients. You will achieve this through pa ...
-
Associate Attorney
2 weeks ago
Marshall Dennehey New Haven, United StatesMarshall Dennehey, P.C., a leading Am Law 200 civil defense law firm with over sixty years of continued service to our corporate, insurance, and individual clients, is seeking a Professional Liability attorney for its New Haven, Connecticut office with a minimum office (5) or mor ...
Business Associate - New Haven, United States - Yale New Haven Health
Description
Overview:
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
Performs a wide range of secretarial and data entry duties and coordinates a multitude of office procedures in
support of the activities of the patient care unit. Service Excellence, collaboration, teamwork, technical expertise,
postive impact and problem solving are critical skills necessary for this position. Additional activities may be
required at the request of the department and/or manager to ensure safe , effective and effecient operations of the
facility.
Patient and family centered care (PFCC) at YNHH is demonstrated by working with patients and their families based
on the 4 principles of PFCC: participation, dignity and respect, information sharing, and collaboration. This includes
providing service excellence by creating a great "First Impression" by demonstrating exemplary customer service
skills for all customer groups including patients, families/friends, physicians, staff and department personnel.
Adheres to the "I Am YNHH" service excellence pledge and promotes a positive work environment.
EEO/AA/Disability/Veteran
Responsibilities:
EDUCATION
Minuimum High School Diploma or equivalent GED is required.
EXPERIENCE
Two (2) to Three (3) years administrative clerical experience preferably in a patient care environment. Prior computer
usage strongly preferred.
LICENSURE
n/a
SPECIAL SKILLS
Possess the ability to maintain composure in stressful situations. Demonstrate a caring, positive attitude towards
patients and families. Excellent communications, interpersonal, and organizational skills. Ability to read computer
screens, forms and other documents and follow written and oral instructions. Ability to write clearly and legibly .
Ability to make mathematical computations. Competent in keyboarding skills. Ability to work in a fast -paced,
changing environment. Ability to respond to unpredictable, changing situations and needs (including clinical crises
on the unit and otherwise stressful situations and interactions) with sound judgment and excellent customer
relations skills.
PHYSICAL DEMAND
Ability to lift a minimum of 40 pounds. Consistent use of body mechanics. Work involves sitting in a chair for long
periods of time, stands and walks through department or facility as required.
