Customer Operations Services Specialist - Millry, AL, United States - Neptune Enterprises

James Miller

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James Miller

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Freelance
Description
We are one of the world's leading companies in the field of orthopedics, arthroscopy, sports medicine, and orthobiology.

True to our mission of "Helping Surgeons Treat Their Patients Better," we have been developing innovative products and surgical techniques for 40 years.

Arthrex was founded in Munich in 1981 and our headquarters are now located in Naples, Florida, USA, with additional offices in 21 countries.

Our company culture is characterized by cross-border collaboration and exchange with colleagues from different nationalities.

The expansion into new business areas and the continuous growth of our product range contribute to our leading position in the development of high-quality products.

Our employees play a crucial role in this success with their dedication and commitment. We offer a motivating and appreciative work environment.


To support our Customer Operations department, we are currently looking for a Customer Operations Services Specialist (m/f/d) / Back Office Employee (m/f/d) for customer support in Munich.


Your responsibilities:

  • You will create individual customer evaluations and process tenders
  • You will be responsible for maintaining customer master data in SAP and CRM
  • You will ensure documentation in our CRM and ERP systems
  • You will work closely with our Key Account Managers in daily business
  • In coordination with our legal department, you will review customer/trial contracts
  • You will maintain prices and conditions of Arthrex products in our ERP system

Your profile:

  • You have successfully completed a commercial apprenticeship or

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