Newcomer (m/f/d) Digital Customer Service - Hagerstown, IN, United States - Horizon Group
Description
Overview:
Entry-level and experienced professionals - Full-time - Permanent position - About this job
Located in the heart of the Hanseatic city, just a few minutes' walk from Hamburg Central Station, our teams work towards the progress of our comparison portal.
Benefit from the dynamics of an online company, our trusting and independent way of working, and of course the fantastic view of the Outer Alster.
For our continued growth in the field of health insurance, we are currently looking for a customer-oriented customer manager (m/f/d) to join our existing customer service team at CHECK24 Comparison Portal for Health Insurance GmbH.
We look forward to receiving your application as a career changer (m/f/d) for digital customer service in health insurance at CHECK24 Comparison Portal for Health Insurance GmbH.
Your profile:
- High customer orientation and a confident and friendly telephone manner are a given for you
- You are characterized by a responsible, conscientious, and structured way of working
- A handson mentality, motivation, and ambition are your basis for achieving team goals together
- A completed commercial apprenticeship or degree is an advantage
Your responsibilities:
- You are responsible for independently checking and entering insurance applications
- In an interface function, you clarify technical questions between customers (m/f/d) and external insurance companies
- You support with telephone and written inquiries from our existing customers (m/f/d)
- Through your careful work, you ensure our high quality standards and help improve internal processes
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