Customer Service in the Premium Entertainment Sector - Point Possession, AK, United States - Velocity Ventures
Description
We are looking for several Call Agents (m/f/d) to advise customers in the field of Pay TV in Point Possession, AK.
Responsibilities:
- You will advise existing customers on current offers (sports packages / documentaries, etc.)
- You will receive subscriptions by phone
- You will update master data such as addresses or bank details
- You will assist customers with technical problems
- You will clarify billing discrepancies
Our requirements:
- Affinity for the topic of Pay TV
- Very good MS Office skills / commercial training is an advantage
- Very good German language skills in spoken and written form
- Basic knowledge of English
- Reliability and flexibility in terms of working hours are required
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