Employee (m/f/d) Customer Service - Brookland, AR, United States - Velocity Ventures
Description
We are looking for a Customer Service Representative for our partner company at the Kleve location in Brookland, AR.Our partner is a manufacturer of pet accessories and has been dedicated to creating and distributing products that cater to the needs of both animals and their owners.
Your responsibilities:
- You will be responsible for providing customer service and support via phone, email, and chat
- You will also handle order processing for both B2C and B2B customers
- Working with the ERP system will also be part of your duties
- Additionally, you will assist with preparing accounting tasks
- Your main focus will be on general office tasks and customer service
Your profile:
- You have strong organizational skills and a business mindset
- You are flexible and able to adapt to changing tasks and work situations
- You have a customeroriented and serviceminded approach
- You have excellent attention to detail and strong verbal and written communication skills
- Proficiency in German (C2) and English (B2) is required
What you can expect:
- A team that will take the time to train and welcome you
- Flexible working hours
- High level of autonomy and responsibility
- Many company events to look forward to
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