- Manage and oversee janitorial operations and vendor relations across Downtown Chicago
- Review and control labor and supply costs for assigned accounts. Ensure operations conform to budgetary standards and sound operational practices.
- Serve as the lead executive for customer facilities, ensuring services are delivered efficiently and cost-effectively.
- Supervise the service delivery team and external subcontractors, ensuring high standards of work.
- Collaborate with UG2's regional and corporate leadership teams to ensure smooth account transitions.
- Meet and exceed contractual SLAs, maintain KPIs, and present regular business reviews to client/customer teams.
- Review labor cost to ensure budget is aligned with contractual requirement. Monitor and submit payroll using electronic payroll systems.
- Coordinate with UG2 corporate departments, including procurement, finance, payroll, and human resources, for integrated operations.
- Set standards and protocols, manage customer reports, and oversee the financial performance of assigned accounts.
- Assist with costing: RFP's, proposals, staffing levels, P&L, generate revenue using the company's job ticketing system.
- Organize and direct weekly team meetings, handling all operational requirements.
- Bachelor's degree or an equivalent level of professional education in Facility Management, Business Administration or related field.
- Minimum of 5-10 years of related experience in custodial management and/or training; or equivalent combination of education and experience.
- Ability to pass a background check and social security verification.
- Proven track record in managing hospitality and support services across a vast array of buildings.
- Strong business acumen, including knowledge of financial models and customer satisfaction metrics.
- Effective leadership skills, capable of managing both union and non-union environments.
- Solid understanding of business and financial principles, including P&L management.
- Willingness to travel within and outside the region
- Must be willing to adapt to work schedule as needed to meet company needs.
-
Operations Manager
2 weeks ago
Beacon Hill Staffing Group Chicago, United StatesOur client is a leading global leader in commercial real estate. They are seeking an Operations Manager, to oversee daily operations at their Class A property in Chicago, focusing on delivering top-notch client service and fostering lasting relationships. This person will report ...
-
Operations Manager
1 week ago
MindSpring Partners LLC Chicago, United StatesOur client, a cart based mobile tech company, is seeking a Business Operations Manager to lead a small team in day-to-day operations. You'll be collaborating with various cross-functional teams within the company, managing timelines for projects, and overseeing implementation of ...
-
Operations Manager
3 weeks ago
Thank God It's Natural Chicago, United StatesWho We Are · Thank God It's Natural (tgin) is a manufacturer of natural textured hair and skin care products. Our mission is to redefine beauty by cultivating a community that empowers women to be the best versions of themselves. We provide high-quality products made with the fi ...
-
Electronics Technician Lead
3 weeks ago
Operations Manager Hoffman Estates, United StatesJob Description · Job DescriptionElectronics Technician Lead – Hoffman Estates, IL · $20 - $24/Hour · We are seeking a skilled Electronics Technician Lead to join our team. The Electronics Technician will be responsible for leading and supporting the assembly team. Specifically, ...
-
Account Operations Manager
2 weeks ago
Causal IQ Chicago, United StatesAccount Operations Manager – Programmatic Digital Media · Who you are · Causal IQ is growing and searching for highly motivated Account Operations Managers across the regions, who will be responsible for assisting advertisers in building their customer base and increasing sales t ...
-
Operations Service Manager
2 weeks ago
Burlington Stores Chicago, United StatesOverview · Are you a proven leader with a strong drive to succeed? · Do you work well in a process-driven environment where organization and efficiency are critical to success? · Are you an expert multitasker who would thrive in a high-energy environment? · If so, then this migh ...
-
Trade Operations Manager
3 weeks ago
MindSpring Partners LLC Chicago, United StatesManager a team that researches and resolves reconciling exceptions within set time standards and assists management in making improvements from a manual to an automated environment within this diverse, fast paced, and ever-changing environment. Essential Job Functions: Responsibl ...
-
Transportation Operations Manager
19 hours ago
All My Sons Moving & Storage Chicago, United StatesTransportation Operations Manager · New City Moving is seeking an Operations Manager that has a winning skill set that matches our winning business. New City Moving has been built on family principles for more than 20 years and has withstood the test of recessions and the pandem ...
-
Operations Manager
5 hours ago
W. R. Berkley Chicago, United StatesThe Operations Manager is involved in all aspects of underwriting operations. This position will report to the Chief Information Officer and will assist the BCS Executive Team with executing their strategic vision for bringing together underwriting a Operations Manager, Operation ...
-
Legal Operations Manager
6 days ago
Marsden Chicago, United StatesOur client is seeking a Team Leader to manage their outside counsel relationships, handling a large volume of law firms and substantial legal spend. · The role · Manage legal team's relationships with outside counsel · Experience of working with ALSPs · Negotiate billing rates, a ...
-
Strategy and Operations Manager
1 week ago
Beyond Finance Chicago, United StatesBeyond Finance is looking for a Strategy & Operations Manager to join our Strategy & Operations group. This group functions as an internal consulting group and serves as a partner and adviser to the Executive team. We lead mission critical, cross-functional efforts, deliver objec ...
-
Operations Manager
2 weeks ago
Wasson Enterprise Chicago, United StatesAs Operations Manager, youll get to: · Reporting to the VP Operations, work closely with Pangeas operations and product teams to drive projects from concept through delivery. · Serve as the primary liaison between product and operations ahead of new product launches. · Act as ...
-
Operations Manager
2 weeks ago
myGwork - LGBTQ+ professionals & allies Chicago, United StatesThis inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community. · What this job involves - The Operations Manager serves as a business partner to the local Markets business in JLL's Chicago corporate office. The position will partn ...
-
Manager, Loan Operations
1 week ago
Northern Trust Corporation Chicago, United States Full timeAbout Northern Trust: · Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. · Northern Trust is proud to provide innovative financial services and guidance to the world's most succ ...
-
Operations Manager
1 week ago
Pangea Money Transfer Chicago, United StatesAs Operations Manager, youll get to: · Reporting to the VP Operations, work closely with Pangeas operations and product teams to drive projects from concept through delivery. · Serve as the primary liaison between product and operations ahead of new product launches. · Act as ...
-
Operations Manager
2 weeks ago
Transloop Logistics Chicago, United StatesJob Description · Job DescriptionSalary: · Title: Operations Manager · Location: Chicago, IL · Description · You will manage TransLoop's Customer Operations Team, consisting of ~25 Operations Specialists, Enterprise Operations Specialist and Account Growth Managers. This role re ...
-
Operations Manager
2 weeks ago
Hunter International Recruiting Chicago, United StatesGreater Chicago, IL · Competitive Pay And Benefits · The Operations Manager is expected to lead the operations team with a clear view of where the organization needs to be in 1-3 years and consistently deliver results to achieve that view. · Operations Manager Responsibilities ...
-
Benefits Operations Manager
4 days ago
UL Solutions Chicago, United StatesThis role is HYBRID, on-site 3 days a week at our Chicago or Northbrook, IL Office. · Our Global Benefits team is looking for a Benefits Operations Manager to assist with the administration of US and Global benefits program offerings. In this role, you will help support the day-t ...
-
Operations Manager
1 week ago
Garner Health Chicago, United StatesJob Description · Job DescriptionGarner's mission is to transform the healthcare economy, delivering high quality and affordable care for all. By helping employers restructure their healthcare benefit to provide clear incentives and data-driven insights, we direct employees to hi ...
-
Operations Manager
2 weeks ago
Cornerstone Recruiting Chicago, United StatesLocation: West Jordan, UT · Reports to: On-site General Manager · Facility Management · Shopping Center · The primary function of the position is to perform the duties and responsibilities as the Operations Manager for a major power center. · This is a salaried position with ...
Operations Manager - Chicago, United States - UG2
Description
The Operations Manager provides direct leadership and guidance to janitorial facilities operations. This pivotal role entails managing a diverse portfolio of accounts, to ensure that high level of cleanliness, quality, and service is achieved and maintained. The ideal candidate will excel in evaluating all systems comprehensively and developing both preventive and prescriptive maintenance programs, as well as janitorial strategies.
Job Duties
Requirements (Knowledge, Abilities, Skills, and Education and/or Experience):
Preferred Qualifications: