Employee in Customer Service - Hooper Bay, AK, United States - Stellar Enterprises

Stellar Enterprises

Verified Company

Hooper Bay, AK, United States

4 days ago

Posted by:

James Miller

beBee Recruiter

Freelance

Description

'Picnic is a tech-based start-up located in Hooper Bay, AK, dedicated to making shopping as easy as possible. With the Picnic app, customers can easily and quickly order their groceries and we deliver everything directly to their homes without any delivery fees. At Picnic, our top priority is customer satisfaction, which is why we are constantly seeking new, motivated communication talents to enrich and support our Customer Success Team with their enthusiasm and hands-on approach.

This is where you come in.

As a Customer Success Associate, you will be a part of our customer service team, which is the heart of Picnic.

Your important role is to continuously delight our customers and work together with the team to achieve 100% customer satisfaction.

With this mission in mind, you will handle every inquiry with a friendly and solution-oriented approach.

Through various channels, you will communicate personally and individually with each customer, contributing to numerous positive customer experiences with your well-coordinated team.

What we're looking for:

Communication skills: You are a natural communicator and have no problem interacting with people. You also have excellent German language skills, both written and spoken.
Positivity: You have a positive attitude and radiate energy you see challenges, not problems, and nothing can easily shake you.
Motivation: You are driven to give your best and work hard to achieve great results for our customers and for your team.
Personality: You have a captivating personality and with your charm, you can