- Build and maintain set amount clients and internal customers
- Work with internal customers in a professional, courteous manner
- Become familiar with clients vehicle assignments
- Locate parts that are difficult to find and negotiate with vendors to ensure the best deal
- Accurately quote parts and input information into our management system
- Track lost sales
- Assist other parts coordinators when necessary
- Perform other duties as assigned
- Minimum 3 years experience in a highly competitive market; prior success selling wholesale auto parts particularly in aftermarket industry preferred
- Exceptional phone skills: positive, enthusiastic, and attentive tone to help the internal customers feel comfortable during the conversation, clear enunciation, exceptional listening skills
- Excellent negotiation, interpersonal and communication skills (both written and verbal)
- Knowledgeable and Passionate about exceptional customer service
- Ability to build and maintain lasting business relationships
- ASE certifications in P1 and P2 preferred.
- Results focused, producer, closer, committed to growth
- Experience with POS system a plus
- Proficient in MS Office applications, specifically MS Word and Excel preferred
- Time management and organizational skills
- Multi-lingual: Spanish and/ or Chinese (Mandarin or Cantonese) a plus
- Ability to act and operate independently to accomplish objectives
- Position requires an individual with an outgoing and assertive personality to take initiative, be pro-active, be very positive, and have a can-do attitude.
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Parts Coordinator - Charlotte, United States - Amerit Fleet Solutions
Description
Essential Duties & Responsibilities:
Responsibilities
Auto Parts coordinator reports directly to Purchasing Manager and will be responsible for inside parts ordering activity. To succeed as Auto Parts coordinator, you must be able to build and maintain productive, long-lasting relationships with internal teammates and meet central purchasing objectives.