Regional Director of Business Development - Charlotte, United States - YAD Management
Description
A Regional Skilled Nursing Facilities management team is currently seeking a Regional Director of Business/Census Development. This executive level position is responsible for the census and business development departments in five long term care facilities.
The Regional Director of Business/Census Development will provide support to achieve and maintain the center census goals and annual budget projections to ensure financial viability.
- Partner with the center and organization leadership in developing strategies to maximize conversion of referrals to admissions
- Support the center quality improvement process by identifying customer service issues and communicate gaps to the Administrator in an effective and timely manner
- Train Directors and Coordinators on the admission process from referral to admission
- Partner with organizations/leadership in updating Admissions policies and procedures
- Serve as liaison to PCC with Director of IT for admission functions with EHR (PCC)
- Must possess the ability to seek out new methods and resources and be willing to incorporate them into existing practices
- Identify current Managed Care and Physician needs
- Act as a liaison between the company, center, and the community
- Maintain resident/patient confidentiality and privacy; treat residents/patients with kindness, dignity and respect; know and comply with the Resident's Rights rules and comply with HIPAA regulations
Qualifications:
- Bachelor's degree and three (3) years' experience in the SNF admissions process, and (3) sales/marketing in the health care field
- Strong interpersonal and communication skills including public speaking
- Strong organizational skills with attention to detail
- Must always possess appropriate professional demeanor
- Must have excellent oral and written communication skills
- Must be proficient in computer skills including Word, Excel, Power Point and Electronic Discharge Products
- Must be able to work independently and possess exceptional team building and people skills
- Able to prioritize and manage time effectively
- Must maintain knowledge of Medicare, Medicaid, and other payer regulations and referral development reimbursement
- Must be flexible, detailoriented, and be able to make effective decisions and work as part of a service excellence team
Responsibilities:
- Provides support to achieve and maintain the center census goals and annual budget projections to ensure financial viability
- Partner with the center and organization leadership in developing strategies to maximize conversion of referrals to admissions
- Support the center quality improvement process by identifying customer service issues and communicate gaps to the Administrator in an effective and timely manner
- Train Directors and Coordinators on the admission process from referral to admission
- Partner with organizations/leadership in updating Admissions policies and procedures
- Serve as liaison to PCC with Director of IT for admission functions with EHR (PCC)
- Must possess the ability to seek out new methods and resources and be willing to incorporate them into existing practices
- Identify current Managed Care and Physician needs
- Act as a liaison between the company, center, and the community
- Maintain resident/patient confidentiality and privacy; treat residents/patients with kindness, dignity and respect; know and comply with the Resident's Rights rules and comply with HIPAA regulations
- Ability to work flexible hours
Benefits:
- AMAZING comprehensive benefits package
- 401K
- PTO
- New added bonuses and perks
- Employee discounts
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