Taproom Restaurant Jobs - Windsor, United States - Harpoon Brewery

Description

**Harpoon Brewery Taproom Restaurant Jobs**

**Department:** Harpoon Brewery Taproom **Location:** Windsor, VT

MBBC offers some great perks including potential for growth, great co-workers, a friendly environment, participation in our Employee Stock Ownership Plan (ESOP), participation in our unique Wellness Program, and, of course, amazing beer benefits (for those who are 21+, of course) Additionally, once eligible, employees may choose to enroll in one of our health plans.

Please see below for specific job descriptions related to each open position.

***SERVER***

**POSITION OVERVIEW**

The duties of the Server occupy a wide range of customer service activities in the HBT and may change according to staffing scenarios.

**CANDIDATE PROFILE**

Personal integrity and professionalism are a prerequisite. The Server must be a mature team player who has a genuine enthusiasm for the job. This individual must have strong organizational and people skills, and should possess a positive attitude, enthusiasm, passion for customer satisfaction and commitment to excellence.

**REQUIREMENTS & RESPONSIBILITIES**

Greeting all guests with enthusiasm and friendliness

Ensuring positive and memorable experiences for guests

Serving MBBC's alcoholic products in an appropriate manner consistent with company standards and the Vermont Department of Liquor Control

Regularly attending in-house training

Constantly expanding knowledge of beer and other products and services

Answering guest questions about beer, menu items and facilities accurately and in a friendly manner

Identifying food and beverage orders when ready and delivering items to tables in a timely manner

Maintaining a professional appearance at all times

Communicating with management to ensure guest satisfaction

Reporting to work as scheduled, in uniform, and ready to work

Maintaining professional relationships with all co-workers

Following checklists and standard operating procedures

Maintaining a safe, clean, organized and stocked work area

Maintaining full knowledge of menus, recipes and other pertinent information

Responsible for constant sanitation, organization and proper food handling

Preparing work area for opening, mid-shift or closing in accordance with company standards

Team player

Hard worker

**POSITION:** Server

**JOB GRADE:** Pin

**FLSA:** Part-Time, Non-Exempt

***COOK***

**POSITION OVERVIEW**

The duties of the Cook occupy a wide range of activities in the HBT and may change according to staffing scenarios.

**CANDIDATE PROFILE**

Personal integrity and professionalism are a prerequisite. The Cook must be a mature team player who has a genuine enthusiasm for the job. This individual must possess a positive attitude, passion for guest satisfaction and a commitment to excellence.

**REQUIREMENTS & RESPONSIBILITIES**

Completing opening/closing checklists

Performing other related duties as assigned by the Kitchen Manager or Manager-on-Duty

Ability to work in a fast-paced kitchen environment

Ability to work in a team environment

Ability to follow strict food safety requirements

Ability to successfully complete the ServSafe course

Maintaining a professional appearance at all times

Communicating with management to ensure guest satisfaction

Reporting to work as scheduled, in uniform, and ready to work

Maintaining professional relationships with all co-workers

Following checklists and standard operating procedures

Maintaining a safe, clean, organized and stocked work area

Maintaining full knowledge of menus, recipes and other pertinent information

Responsible for constant sanitation, organization and proper food handling

Preparing work area for opening, mid-shift or closing in accordance with company standards

Team player

Hard worker

Strong organizational and people skills

**POSITION:** Cook

**JOB GRADE:** Pin

**FLSA:** Part-Time, Non-Exempt

***DISHWASHER***

**POSITION OVERVIEW**

The duties of the Dishwasher occupy a wide range of activities in the HBT and may change according to staffing scenarios.

**CANDIDATE PROFILE**

Personal integrity and professionalism are a prerequisite. The Dishwasher should possess a positive attitude, enthusiasm, passion for customer satisfaction and a commitment to excellence.

**REQUIREMENTS & RESPONSIBILITIES**

Ability to work in a fast-paced kitchen environment

Ability to operate an industrial dishwasher

Ability to work in a team environment

Ability to follow strict food safety requirements

Maintaining a professional appearance at all times

Communicating with management

Reporting to work as scheduled and ready to work

Ability to work nights, weekends and holidays

Maintaining professional relationships with all co-workers

Following checklists and standard operating procedures

Maintaining a safe, clean, organized and stocked work area

Responsible for constant sanitation and organization

Preparing work area for opening, mid-shift or closing in accordance with company standards

Performing other related tasks as assigned by the Culinary Manager or Manager-on-Duty

Team player

Hard worker

**POSITION:** Dishwasher

**JOB GRADE:** Pin

**FLSA:** Part-Time, Non-Exempt

***HOST / HOSTESS***

**POSITION OVERVIEW**

The ideal Host / Hostess will excel in presenting a positive first impression of friendliness, excellent service and high standards. This individual will greet guests upon arrival, inform guests of their wait time, monitor a waiting list, show guests to their table, and bid guests farewell as they leave. As a member of an energetic team, the Host / Hostess may also need to answer the phone and fill to-go orders when needed.

**CANDIDATE PROFILE**

The Host / Hostess is a motivated and positive team player who is able keep up in a fast-paced environment while adhering to strict food safety requirements. Dependability, enthusiasm, a cheerful and professional demeanor and a willingness to learn are a must.

**RESPONSIBILITIES**

Greeting incoming guests warmly with a genuine smile and eye contact; escorting guests to assigned dining area; presenting menus; announcing server's name; acknowledging guests when they depart

Using visual cues to seat guests in the bar or dining areas depending on their preference

Answering incoming calls and providing appropriate customer service

Managing the flow of guests into the dining and bar areas; providing accurate wait times to incoming guests if appropriate

Tending to special guest needs and requests

Working with managers to take and plan reservations as well as managing the waiting list

Maintaining full knowledge of all menu items including recipes and all other pertinent information

Maintaining full knowledge of our product offerings consistently as they change

Attending regularly scheduled in-house trainings

Completing the opening and closing of checklists

Maintaining a safe, sanitized and stocked work area

Following standard opening and closing procedures

Assisting servers in the delivery of food if necessary

**REQUIREMENTS**

Previous Host / Hostess experience a plus but not necessary

Must have night & weekend availability

Ability to maintain a high degree of pace and intensity for extended periods of time

Ability to work positively in a fast-paced environment

Maintaining a professional appearance at all times

Excellent verbal communication and interpersonal skills to ensure positive and professional relationships with colleagues, management and guests

Ability to work effectively within a team

Commitment to excellence and customer satisfaction

**PHYSICAL DEMANDS**

Ability to stand / walk during entire shift and stay focused and alert for extended periods of time

Ability to carry trays or supplies lbs.)

Ability to hear well in a loud environment to answer calls and respond to guest requests

Ability to reach, bend and stoop

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**POSIT