First Impressions/ Front Desk - Grandville, United States - Dehamer Landscaping

Description

Job Description

Are you bilingual in English and Spanish? Do you have experience with client first encounters at a front desk and on the phone in a fast-paced environment? Do you love helping others and finding solutions for customers?

DeHamer is looking for someone that fits our culture, is aligned with our values, and has the ability to help us serve our customers from the front desk

This would be a Full Time position but if you need Part-Time please let us know when you apply.

At DeHamer Landscaping we believe that people matter as reflected in our Mission [What we do], our Vision [our Why] and our Values [Who we are becoming]. We hold firm that these are a crucial part of day-to-day work and hold us accountable for where we are headed

MISSION:
Enhancing the lives of our team to serve our customers with excellence.

VISION:
Empower everyone we meet to build better lives to reflect God's beauty throughout the world.

VALUES:
Desire to be great
Excellent Attitude
Hardworking
Attention to Detail
Motivated
Exceptional Customer Service
Do The Right Thing Every time

Responsibilities:

• Be the front-facing [smiling] team member to our customers on the phone and in the office
  
• Direct visitors to appropriate person or department and ensure they are comfortable while waiting.
• Answer, screen, and forward incoming calls while providing basic information when needed.
• Manage reception area to ensure cleanliness at all times.
• Receive, collect, sort, and distribute all daily mail, packages, and deliveries. As well as managing all outgoing mail.
• Assist in ordering, receiving, stocking, and distributing office supplies.
• Keep updated records and files and perform other office duties such as filing, photocopying, and shredding of documents.
• Help with other miscellaneous office tasks throughout the day from data entry, organization, emails etc.
  
• Ability to work with team members, develop trust with others and maintain clear lines of communication
• Ability to solve conflicts and work to find resolution
  

Requirements:

• Bilingual in English and Spanish - required.
• Proven work experience as front office representative, or similar role.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Professional attitude and appearance with excellent communication and interpersonal skills.
• Ability to multitask and prioritize task effectively in a fast paced environment.
• Strong organizational and problem solving skills with attention to detail.
• 3+ years of experience in a related role
• Familiarity with office equipment such as copiers, printers, and multiline phone systems.
  
• Experience with customers service or hospitability is preferred.

Benefits:

Full Time:

• Health Care provided with HSA
• Dental and Vision available
• Simple IRA with 3% match after 1 year of employment
• Paid Time Off and Holiday Pay
• DeHamer Events and Gear
• Great Culture
  
• Fast learners are promoted quickly
  

DeHamer Landscaping [Company] Hiring Terms and Conditions:

Applications must be completed via our website at Applications are active/valid for 30 days. After 30 days, the applicant must reapply in person or via our website: . It is the responsibility of the applicant to keep track of the time schedule for applications. The Company will not notify you of an application's expiration.

For your information: We base our hiring decisions on a variety of factors, including skills and ability to perform the job, prior employment with us, employment references as to character and willingness to work, willingness to accept the offered salary, and personal interviews. Further, our need to hire may change without notice as business conditions change. We do not discriminate on the basis of race, sex, color, religion, age, national origin, disability, or any other status protected by law.
By Submitting an Application I agree to the following:

I authorize the Company to make any necessary investigations into my personal history and authorize any former employer, educational institution, law enforcement agency, government agency, financial institution, or other person having personal knowledge about me to supply the Company or its authorized representative with any information concerning my background. I release from liability and hold harmless any individual or agency supplying this information to the Company or its authorized representative. I answered every question on the application completely, truthfully, and correctly. I understand that the application is not an offer, promise, or contract of employment, either expressed or implied. My employment would be "at-will" and could be terminated by either the Company or me at any time, with or without notice or reason. I understand that I may be required to pass a pre-employment physical, drug screen, and motor vehicle record check, and if hired, I will be subject to the Company's drug and alcohol testing policy during my employment. The information contained in this application is true and complete to the best of my knowledge and belief. I understand that, if offered a position, any false or inaccurate information or misrepresentation of fact or omission of information requested as stated or implied, given in my application, interview(s), or any other employment form may be sufficient reason not to hire me and maybe the reason for dismissal.

I understand that, if hired, I will be required to provide documentation of both my identity and employment eligibility in the United States in accordance with the Immigration Reform and Control Act of 1986. I understand, that, if hired, my employment will be subject to various guidelines, rules, and regulations of the Company as stated in the Employee Handbook, any policy and procedure manual, or other communications to employees. I further understand that the Company's policies and procedures are subject to modification without notice. DeHamer Landscaping is an Equal Opportunity Employer and does not discriminate against any individual in any phase of employment in accordance with the requirements of local, state, and federal law. The Company also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Michigan Persons with Disabilities Civil Rights Act, and applicable local, state, and federal law. Under Michigan law, if you need accommodation, you must notify the Human Resources office in writing within 182 days after you knew or reasonably should have known of the need. Failure to notify Human Resources in a timely manner may result in the loss of legal rights under Michigan law. I agree that any lawsuit or claim against the Company arising out of my employment or termination of employment (including, but not limited to, claims arising under state, federal, or local civil rights laws) must be brought within the following time limits or be forever barred: (a) for lawsuits or claims requiring a Notice of Right to Sue from the EEOC, within 90 days after the EEOC issues that Notice; or (b) for all other lawsuits and claims, within (i) 180 days of the event(s) giving rise to the claim, or (ii) the time limit specified by statute, whichever is shorter. I waive any statute of limitations that exceeds this time limit.

MY ELECTRONIC SUBMISSION OF THE APPLICATION CERTIFIES THAT I HAVE READ AND AGREE WITH THE TERMS OF HIRE.