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    Front Desk Agent - Grand Rapids, United States - Aimbridge Hospitality

    Aimbridge Hospitality background
    Description

    Job Description

    We are looking for a Front Desk Agent to join our team at Homewood Grand Rapids. Your main role will be to greet and register guests, provide exceptional customer service, and handle guest accounts efficiently. If you have a High School diploma, some experience in the hospitality industry, and a friendly personality, we want you!

    • Approach all interactions with guests and colleagues in a friendly and service-oriented manner

    Responsibilities include:

    • Registering guests, making reservations, and assisting with concierge duties
    • Providing attentive and efficient service to guests
    • Handling inquiries about hotel services and facilities
    • Maintaining a friendly demeanor at all times
    • Operating the Front Desk computer system
    • Assisting with check-ins and check-outs
    • Delivering guest items as requested

    If you are a team player, detail-oriented, and enjoy creating a welcoming environment, this is the job for you!

    About the Company:

    At Aimbridge Hospitality, we are the leading third-party hotel management company with a global presence. With over 1,550 hotels worldwide, we offer a range of opportunities in the hospitality industry. Join us and be part of a team that is dedicated to serving guests and achieving exceptional results!

    Benefits:

    After the initial waiting period, full-time employees are eligible for a competitive benefits package including medical, dental, vision coverage, and more. Now offering Daily Pay, Medical, Dental, Vision Coverage, and more. Join us today!

    EEO Statement:

    Aimbridge Hospitality is an equal opportunity employer, offering equal employment opportunities to all employees and applicants without discrimination based on various characteristics. We uphold a culture of inclusivity and diversity in our workplace.


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