Operations Account Representative - Westlake Village, United States - AmeriHome Mortgage

AmeriHome Mortgage

Verified Company

Westlake Village, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Job Title:
Operations Account Representative

Location:

CA - Westlake Village

What you'll do:
AmeriHome Mortgage is looking for an Operations Account Representative (OAR) to join our Correspondent Lending team.

The Operations Account Representative is responsible for the operational management of client relationships, providing quality service by maintaining client accounts (pipeline management); including managing aged loans, leading regular client calls, and following up on escalations as needed.

What we are looking for:

What you will do:

Manage a pipeline of up to 30 clients
Communicate with clients on a regular basis, maintaining specific communication SLA's
Review documentation, clearing or creating conditions as needed
Conduct all withdraw/cancellation requests
Run daily reporting, managing aged loans, etc.
Move a seller's pipeline forward towards funding

What you will need:

5+ years mortgage experience (preferably in origination or correspondent lending
Through ability to recognize and review basic mortgage documentation
Excellent communication skills
Client service focus
Loan quality and risk management
Production and performance
Ability to work independently and as a team player
Clear and effective communication skills
Basic proficiency in Microsoft Office products (Excel, Word, etc)

Compensation:
Hourly range for new hires is generally $60, $74,285.00 for Westlake Village, CA. Salary amount is determined by specific job location. In addition, the role may be eligible for annual bonus/incentives earned.

Benefits you'll love:

We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program.

In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career

About the company:
AmeriHome Mortgage is a Western Alliance Bank company. Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation.

Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC.

Western Alliance Bancorporation