- Monitor and respond timely to customer communications across eCommerce platforms including but not limited to Amazon, eBay, Newegg, and Shopify
- Working closely with staff across departments to implement growth strategies
- Outside sales, prospecting, and marketing
- Conduct market research and identify new business opportunities and partners.
- Contact/meet with key individuals of influence at target companies to develop, assess, and qualify their need for critical power maintenance or equipment, both current and future
- Gather competitive intelligence and knowledge surrounding industry trends and share insights
- Document business development activity and pipeline with prospective clients to track and manage sales-related information and provide reporting as requested, schedule prospect meetings, develop and execute a follow up plan for key contacts, collecting and maintaining client information in the CRM database
- Develop and maintain an understanding of power quality trends in the marketplace/industry
- Creating and developing business plans, sales pitches, presentations, reference material, and other documents as required or assigned
- Partake in trade shows, new business meetings and other business development tasks
- Works with sales, marketing, and procurement to develop and on-board new accounts
- Works with service and sales team to develop project-based quotes
- Cultivating strong relationships with new clients, with successful hand-off and introduction to the account management team
- Assist with creation and management of product listings as well as customer order fulfillment
- Have Fun
- Associate degree preferred, in Marketing/Communications/Business or similar
- At least one year of experience working in Sales or Marketing, preferably in a professional service or technical industry
- Proficient in Microsoft Office Suite
- Knowledge of CRM
- Experience working within e-commerce platform
- Strong communication skills, both written and verbal
- Be detail-oriented and highly organized
- Be able to prioritize, multi-task, and work independently
- Be client focused, and work with a sense of pride and urgency
- Be ambitious and adaptable to change
- Ability to communicate in an active office environment.
- Ability to efficiently operate all job-related office equipment (telephone, computer, calculator,
- Ability to communicate via telephone, email, chat, and in person.
- Ability to sit for 80% or more of an 8-hour workday, and ability to read and view computer
-
Human Service Specialist
2 weeks ago
Tellurian Inc Madison, United StatesDepartment: Detox · FLSA Status: Non-Exempt · Travel: · Job Status: Full-time · Shift/Schedule: 40 hours per week and weekends as needed · Position Summary · Human Service Specialists serve individuals at our Detoxification program, located in Madison, Wisconsin. This position pr ...
-
Bilingual Guest Services Specialist
1 week ago
Catholic Charities of Madison Madison, United States**The heart of our mission is to demonstrate Christ's love and justice by caring in faith for the human family. We change lives by helping and employing people of all backgrounds.** · Do you have a strong customer service background and a love for people but have always desired a ...
-
Customer Service Specialist
1 week ago
Minitüb GmbH Verona, United States**Your mission**: · Minitube USA, Inc. is looking for a motivated and articulate person to join the Sales and Marketing team. The Customer Service Specialist will be responsible for following up on new leads, communicating with customers, actively listening to better understand t ...
-
Service and restaurant specialist
3 days ago
Cascade Innovations Verona, United States"The Schwarz Restaurant Group is the gastronomy division of the Schwarz Group companies and is responsible for all restaurants. They serve over 7,000 guests daily at nine locations with a healthy and diverse cuisine. · Are you motivated to provide our guests with a great experie ...
-
Customer Service Specialist
2 weeks ago
Mount Horeb Telephone Company Mount Horeb, United States**Are you a motivated individual who enjoys a variety of activities to fill your day? Are you a dependable, self-starting, problem-solver who gets excited about having a direct impact on business success? If yes, then MHTC is looking for you to join our team** · The primary respo ...
-
Client Services Specialist
3 weeks ago
Eurofins Scientific Madison, United StatesCompany Description · Eurofins is the world leader in the food, bio/pharmaceutical product testing. It is also number one in the field of environmental laboratory services and one of the global market leaders in agroscience, genomics, discovery pharmacology, and central laborator ...
-
Guest Service Specialist
6 days ago
Mister Carwash Madison, United StatesWorking at Mister Car Wash is all about opportunity-to be part of a team, achieve your goals, and have fun in a fast-paced environment. And with new stores in development, Mister has room for every team member to grow their career. · Come work for us We're currently seeking a Gue ...
-
Retail Service Specialist
1 week ago
O'Reilly Auto Parts Madison, United StatesO'Reilly Automotive - 424 Clifty Drive [Store Supervisor / Team Member] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the a ...
-
Service Support Specialist
2 days ago
Krones Madison, United StatesKrones designs, develops, manufactures, and installs both machines and complete packaging lines. We have become one of the leading system suppliers for breweries and beverage producers as well as for the food, chemical and cosmetics industries. Our 16,000 employees worldwide stri ...
-
Retail Service Specialist
2 weeks ago
O'Reilly Auto Parts Madison, United StatesO'Reilly Automotive East Washington Ave [Store Supervisor / Team Member] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the ...
-
Customer Service Specialist
1 week ago
The QTI Group Madison, United States**LOCATION:** Madison, WI **Summary:** If you are an individual who enjoys learning new things, talking to people and has a passion for customer service, please read on The QTI Group is assisting our client, a progressive bio-tech company on Madison's south side, in hiring a **Cu ...
-
Guest Services Specialist
3 weeks ago
Catholiccharitiesofmadison Madison, United States Part timeUnder the supervision of the Director of The Beacon, the Guest Services Specialist (GSS) serves as the primary link between guests and the services and resources they need, and, in partnership with the director, oversees the daily service delivery operations of The Beacon. The GS ...
-
Client Services Specialist
6 days ago
University of Wisconsin Madison Madison, United StatesJob Summary: · Do you enjoy helping people and their pets? Do you like working in a fast-paced and exciting environment? Then a place on the client services team at UW Veterinary Care is for you Join hospital client services and experience working with a fantastic team of kind an ...
-
Client Services Specialist
6 days ago
University of Wisconsin-Madison Madison, United StatesJob Summary: · Do you enjoy helping people and their pets? Do you like working in a fast-paced and exciting environment? Then a place on the client services team at UW Veterinary Care is for you Join hospital client services and experience working with a fantastic team of kind a ...
-
Installer Service Specialist
1 week ago
O'Reilly Auto Parts Madison, United StatesO'Reilly Automotive South Stoughton Road [Retail Associate / Customer Service] As a Service Specialist at O'Reilly Automotive, you'll: Be proficient in parts lookup, invoicing, inventory and delivery management; Use experience to find the right part required to fulfill the need o ...
-
Customer Service Specialist
4 days ago
PAAS National, LLC Stoughton, United StatesPAAS National LLC, is currently looking for a motivated individual to fill the position of Customer Service Specialist and function as a vital part of a team effort to win and retain clients. The Customer Service Specialist is a primary source of communication with PAAS members. ...
-
Customer Service Specialist
5 days ago
PAAS National, LLC Stoughton, United StatesPAAS National LLC, is currently looking for a motivated individual to fill the position of Customer Service Specialist and function as a vital part of a team effort to win and retain clients. The Customer Service Specialist is a primary source of communication with PAAS members. ...
-
Customer Service Specialist
4 days ago
PAAS National, LLC Stoughton, United StatesPAAS National LLC, is currently looking for a motivated individual to fill the position of Customer Service Specialist and function as a vital part of a team effort to win and retain clients. The Customer Service Specialist is a primary source of communication with PAAS members. ...
-
Specialist, Technical Services
3 weeks ago
Traka (Assa Abloy) Madison, United StatesIf you have an electrical & mechanical background and a flair for supporting customers with door challenges, we have the perfect role for you. · This role will respond to customer warranty and parts order requests in addition to assisting customers directly with door issues. · 4F ...
-
Clinical Services Specialist
9 hours ago
state of indiana Madison, United StatesWork for Indiana · Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a diverse range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitm ...
eCommerce Customer Service Specialist - Madison, United States - Quality Power Solutions
Description
Since 2002, Quality Power Solutions (QPS) has provided end-to-end mission critical power solutions, including expert design, installation and maintenance of UPS systems and generators. QPS works with clients nationwide, and we maintain our Midwestern values by focusing on service, delivery, consistent performance, and the education of our customers on the many aspects of critical power. Our goal is to be our customers trusted experts, so they don't have to worry about critical power and can focus on what they do best. QPS keeps backup power systems running smoothly, so business can power forward.
Principal Job Duties
This role is responsible for the growth of new clients, this person will work to generate qualified prospects and develop new market growth; to work strategically to bring new customers to QPS that fit our target profile.
Preferred Education and Experience